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Zety resume templates are trusted and downloaded by thousands of users each year! Use our online resume builder to create a perfect resume in five minutes, choose the best resume template to beat the ATS, and go land some jobs. It’s as simple as that!
Zety Reviews Summary
Zety's reputation is marred by significant customer dissatisfaction primarily stemming from unauthorized subscription charges and a lack of transparent communication regarding billing practices. Many users report feeling misled by the trial terms, leading to unexpected recurring fees without proper notification. However, there are positive remarks about the product quality, with customers appreciating the resume templates and the effectiveness of the service in securing job interviews. Customer service experiences vary, with some representatives receiving praise for their helpfulness, while others highlight difficulties in obtaining support for billing issues. Overall, the company faces a challenge in restoring trust due to prevalent concerns over its subscription model.
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Very much good experience with zety, it was fast and easy to use, but I hoped for more customization options.
I get best results when I utilize Zety for my resume. And it is so easy to use
Hello,
Thank you so much for your kind words! It means a lot to hear that the platform helps you get great results and feels simple to use. Zety aims to balance simplicity with professional quality, so users can create documents that are easy to use and effective for recruiters, and feedback like yours motivates us to keep improving. Wishing you continued success in all your career goals!
The Zety Team.
This AI tool for generating CVs is quite a wonder to be hold. I was practically ticking off boxes and I felt like the machine knew me as I fed it the basics. It turnt out better than expected. Great results.
Hello,
Thank you for your enthusiastic review and for awarding us a five-star rating! We're pleased that the AI tool made the process smooth and that the results exceeded your expectations. We're dedicated to crafting personalized solutions that address our customers' needs.
All the best,
Customer Service Team.
Please revise the cover letter to be more generic instead of being specific to a particular organization, keeping it aligned with the resume provided.
Hello,
Thank you for your request. Our platform allows you to customize your cover letter directly within the editor, including adjusting the content to make it more general and aligned with your resume rather than tailored to a specific organization. This can be done by editing the opening and closing sections and refining any company-specific references.
If you would like further guidance or need assistance reviewing the document, our Customer Support team will be glad to help. We remain available to support you with any document-related questions.
Kind regards,
Customer Service Team.
Hello,
Thank you so much for sharing your excellent experience! We're thrilled to hear that our service saved you valuable time and exceeded your expectations. Our goal is to provide tools and guidance that make creating resumes easier and more effective for all users, and your feedback motivates us to continue improving our services!
Best wishes,
The Zety Team.
Hello,
Thank you for taking the time to share your feedback. We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out to us should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Best regards,
Customer Service Team.
Hello,
Thank you for your wonderful feedback and for trusting us with your project. Our goal is to provide professional, easy-to-use tools that help users present their skills and experience effectively, and we’re delighted to hear that the result met your expectations. We look forward to supporting you again in the future!
Best regards,
Customer Service Team.
I enjoyed the service. I was able to land an interview the very next day after submitting a resume created here and I appreciate that. It's just an additional subscription that I don't need at the moment but for sure a great product!
Hello,
We extend our sincere gratitude for your kind words and choosing our platform. We're deeply fulfilled to learn that the resume helped you secure an interview so quickly. It's an honor to have played a part in your professional journey, and we wish you the very best of luck.
Warm wishes,
Customer Service Team.
I was able to immensely improve my older resume and the AI feature gave me useful insight.
It's a shame that you cannot add a simple text box without a custom section,
But nevertheless, very recommended and cheap for a 2 weeks trial.
Hello,
Thank you for taking the time to share your wonderful experience with our service. We're thrilled that the AI tool was beneficial in improving your resume. Your feedback is valuable, as it helps us to better understand our members' needs and preferences. Ensuring your satisfaction is our priority, and we can’t wait to welcome you back soon.
Warm regards,
Customer Service Team.
It was a very pleasant experience to have building my resume but i want it for one time only. It will be better to give a refund with cutting a minimum charge.
Hello,
Thank you for taking the time to leave us a feedback. We're glad you found our platform helpful for creating your resume. Our service is designed to provide ongoing access and support, but we understand that not everyone needs a subscription beyond their initial use.
Should you require any specific assistance, or if you want to let us know how we can improve your experience with us, please do not hesitate to contact us. We're here to help.
Kind Regards,
Customer Service Team.
It was really nice experience of creating my resume with bold fonts and nice customized summary.
Hello,
Thank you for sharing your thoughtful review about our resume writing service. We’re delighted to know that the design elements and personalized summary resonated with you. It's truly gratifying to discover that you enjoyed crafting a professional resume. We're committed to helping you thrive in your career by providing the resources you need to advance.
Best regards,
Customer Support Team.
The Experience of making CVs on this website is very good. As a working professional is easy to pay the monthly subscription but for students it'll a bit costly considering they'll get to know about this website in the second or third year. So if the prices could be a little less it would be a fantastic no brainer.
Hello,
Thank you for your thoughtful feedback. It brings us joy to know that your interaction with our CV writing service was seamless and effortless.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
Kind regards,
Customer Service Team.
The overall experience was great, just quite high monthly subscription to pay
Hello,
Thank you for your kind remarks in this review! We're glad that you had a great experience with us.
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available. We sincerely appreciate your feedback, as it helps us continue to improve.
It was a very nice experience with zety, it helped me to make my resume the best thank you so much zety.
Hello,
We extend our gratitude for the time you took to share your feedback and awarding us a five-star rating! It’s fulfilling to know that your experience was both positive and productive. We strive to ensure that you're satisfied with our service. Thank you for allowing us to be part of your career journey.
The ease of use and suggestions were helpful in correcting my resume. Will be using your services in future, and will also recommend to friends
Hello,
Thank you so much for taking the time to leave us a review! We're glad to hear you found the suggestions helpful and the process smooth. Thank you for your support and recommendations to your friends. We're excited to work with you again in the future!
Awesome expereince and i have recommended to my lots of friends and collegue, and they are also very happy by using it. Great work by Zety team.
Hello,
We’re grateful for your generous feedback and recommendation of our platform. It’s wonderful that you found value in exploring our various resume formats. We’ll continue striving to deliver services that empower every user to achieve their professional goals.
It was so amazing and easy. Im only leaving because i have no need for resume as i have already achieved what i wanted.
Hello,
We appreciate you for leaving us a five-star rating! It’s rewarding to know that our platform contributed to your success and that you found the process efficient and enjoyable. Wishing you continued growth and fulfillment in all your future endeavors.
Good and efficient service.
CVS built were interesting and totally relevant Not disappointed in their service provision. Very helpful.
Hello,
We sincerely appreciate you taking the time to share your experience with our services. We strive to ensure every interaction is beneficial and insightful, and we're pleased to know we met your expectations. Thank you for trusting us with your needs.
Wonderful platform for building professional and attractive resumes.
Hello,
We appreciate you for your gracious words in this five-star review! It's fantastic that you found our platform to be a valuable resource for crafting your resume. Our goal is to make sophisticated tools accessible and easy to use.
I have taken service for 5 month and it's really very helpful in resume building.
Hello,
Thank you so much for your continued support over these past five months! It’s wonderful to hear that you’re finding the service truly valuable, and we’re always here to help even more as you continue your journey.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for your positive review and honest feedback. It’s great to know that Zety helped you create your document quickly and with ease. Regarding your feedback about more customization options, we greatly appreciate it, as we’re always looking for ways to improve our services while keeping the user experience simple and efficient. Best of luck in all your endeavors!
The Zety Team.