YouGov What the world thinks

After completing surveys with this company for years and sharing my personal data in exchange for incentive that was promised, they kicked me off their site without a warning or explanation. I was very close to $50 in rewards just before they suspended my account. How convenient for them. I should be allowed to appeal or at the very least be paid for the amount of data they collected from me especially since I've never banned before. They took a huge chunk of my data and I ended up with nothing in the end. I feel cheated. It should be deemed illegal - I only agreed to share my data with this company if incentive was given in return.

Would give zero stars if I could.

Exactly as stated in the title. I have also messaged support 3 times now and have received only automated response acknowledging receipt of message. Very disappointed and disgusted with this.
One other thing is they have this new pulse app which you install on whatever device so they can track EVERYTHING you do and you are to receive compensation, (which is not specified in the FAQs). I absolutely would recommend NEVER installing anything like this. It's a complete invasion of privacy for mere cents.
We should demand fair compensation for our opinions as they are incredibly valuable to companies.

I have been doing surveys at YouGov for over three years. Until April 2021 I had a good opinion. Now I don't trust them. I responded to their surveys answered their questions and accumulated points. When I had enough for the $100.00 reward. I went through all the steps and awaited my reward. After 1 month I had not received my reward. I whet through their system and requested help. I have contacted through their system and have never got a real answer. What I got was computer generated response.
YouGov Support Email
Dear Mark@ Schwien
Thank you for your email. We have received your request and will look into it as soon as possible but in the meantime you may find the answer you are looking for in our Help Centre.

I recommend to not join YouGov. Do surveys for some over company if that what you want to do. At this point I have no trust with YouGove

I've been a member of YouGov since it's early days. I'm surprised it hasn't been reviewed on Sitejabber until now. While some of the surveys are a little monotonous (the ones conducted in "37 countries around the world"), there is also an opportunity to participate in occasional university surveys, focus groups, and widely published political surveys.

Most of the surveys are short (10-15 minutes). They make it easy to earn points, depending on how often you want to receive surveys, which pay 500 to 2000 points each. YouGov pays promptly. I received a $100 VISA card within 2 weeks the first time, and also participated in a focus group with other selected participants from different parts of the U.S., for which I was paid $125 in virtual VISA cards within 24 hours. I am also now closing in on another $200 worth of points.

YouGov has survey results for polls, many short polls on the website, and runs very smoothly; rarely has there been any technical glitches, and points are always properly distributed. YouGov gets my vote for possibly being the very best survey & opinion site online.

I have used the YouGov site for awhile and generally enjoyed doing the surveys. I finally got enough points built up to redeem for a 50$ gift card which I redeemed for on 12/5/22. They state the card would be received within 3 weeks which was desperately needed for Christmas. Well here it is 1/10/23 and still no card. I've reached out to customer support 3 times which they only responded to 1 inquiry and stated they were behind in processing but it would be processed shortly. That was over a week ago and still no gift card and no further response to my inquiries. I invested my time and effort into responding to their questions to be able to get my reward. I did my part now you do yours YouGov as you said you would.
For anyone else having the same issue I suggest filing a complaint with the BBB. Protect your Consumer Rights and hold businesses accountable.
Update: it is now 1/16/23 and still I have not received my gift card, 3 more emails sent to customer support which they responded to 1 with an automated reply that they will reach out to the team responsible if not received within another week. (Umm what team responsible you're customer support where's my card?)
I have filed a complaint with the BBB and am awaiting their response as well.

I want to add an update on this review of YouGov. Although it was several weeks past their stated timeframe to be compensated and after I reached out to their customer support team numerous times regarding the issue and filed a complaint with the BBB I have finally received my gift card.
Perseverance is a key.
Thank you

I redeemed points for a Walmart $100 gift card and never received it.
Absolutely no help or satisfaction from Yougov