Basically they have few experts that are skilled in make an app expensive but in the end its not more useful than other social networks.
They renew the subscription without notifying in advance which is miserable
This firm is horrible at customer satisfaction. They charged me with 100 euros for their premium services which i never wanted to continue. They have all sorts of $#*! hidden in their terms and conditions so make sure you read it before you end up paying them. They have enable auto-renewal service which will never ask for your consent nor it will prompt reminders before it is going to auto charge your bank/credit account. It is completely disgusted piece of junk and pales in comparison of other services like LinkedIn and many others who are far better when it comes to customer satisfaction and loyalty.
The only place where they talk about this autorenewal service is their $#*!ty 20 pages long terms and conditions which they expect that every user is supposed to read and memorize it to know which law stands for what. God knows what more bull$#*! they have hidden under their terms and conditions. Please be very careful while using their $#*! premium or other such paid services.
A minute ago
Big big scam
Like many people before I also got tricked by their scam that you have to re-confirm the cancellation of your trial subscription. Awful company that - hopefully - will go bankrupt ASAP. Stay well clear of Xing!
Bad customer service. Please, be careful with Premium options, as they charged you a lot, and you need to unsubscribe before 3 weeks in advance while other transparent platforms allow you to unsubscribe one day before, and everything is fine. Be careful please!
Some time ago I got auto-renewal of premium Xing services. To make it clear I am not using these services and I can't even remember the moment when I enrolled for them. In any case, I did not receive any notification about upcoming renewal (otherwise I would just cancel it).
When I contacted support I was told that my cancellation was not in time (minimum of 3 weeks before renewal), read more here (link at xing terms#a-7)
In short, I am "forced" to pay for services that I don't need and see no value from. Support responded after 10+ days on my 2nd inquiry, which is also bad.
Note: This review is based on recent experience with Xing and also on the fact that now I am paying for something that I have 1/5 star value.
If I recognized any value in my premium account and if this wasn't "forces" my review would be much better.
Still, taken into account that service already has 1.2/5 star rating, which is very low, seems like I am not the only person having this same experience.
Worse customer service as they make it almost impossible to delete your account. Their automated system is basically their wall to make it impossible to deal with them in a professional ethical manner.
The social networking possibilities and the learning with Xing is limited when compared to their competitors.
Recently I learnt their customer service is poor compared to their competitors.
As a consumer, I would stay away from them.
The service is very poor for the high price. I would avoid any kind of contract with them, the cancelation process is difficult and confusing. It is very easy to oversee a hack and stay paying for a useless service
Xing is a SCAM and a FRAUD!
Never have anything to do with them otherwise you'll regret it. Their premium option was designed to defraud innocent people.
Beware of this site. They make it nearly impossible to cancel a premium account and come after you aggressivel on billing. Linkedin is a far more reputable service.
Overview
XING has a rating of 1.5 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with XING most frequently mention and customer service. XING ranks 1086th among Jobs sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members