WTSO

How would you rate WTSO?
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Pennsylvania
1 review
0 helpful votes
Follow frederick B.
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One of the best
December 2, 2020

Outstanding service. Had 2-3 mixed cases ordered during summer months. I said "ship" in September and two days later on my doorsteps. Prompt responses to questions. One corked bottle (a $45 bottle) replaced with no discussion. Need to be careful: they repeat "wine of the day" posts which can lead unwanted reordering.

Date of experience: December 2, 2020
New York
2 reviews
9 helpful votes
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Good customer service
August 8, 2016

They've reshipped wines out to me very expediently; always quick to respond. I've been happy with most of the wines I've ordered; you just have to remember there's a reason the wines are on sale, which could include reaching maximal ageability (or not). Love their customer service.

Date of experience: August 8, 2016
California
1 review
5 helpful votes
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Excellent Customer Service
October 23, 2015

I regularly email them for questions on wines. They respond quickly and are able to help me with my of my questions.

No hesitation to continue to do business with them.

Date of experience: October 23, 2015