Woot!

How would you rate Woot!?
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New York
1 review
0 helpful votes
Follow Sanjiv P.
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Cheaper company
September 27, 2024

I was excited about my purchase, but after 20 days of waiting, my order was canceled because they didn't have enough stock. It's really disappointing that they charged my credit card upfront without ensuring availability. I expect better transparency and communication from a retailer.

Date of experience: September 27, 2024
Washington
1 review
0 helpful votes
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Yes Amazon woot is amason company selling unused le defective merchandise they do not and phone send me texts lie a to wme over and over I need my purchase of shark shampooer and picked up, return pickup at my home for free refund my
full payment

Date of experience: July 30, 2024
Pennsylvania
1 review
0 helpful votes
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Occasionally noticed good deals, but noticed defects after receiving it. Seems a repackaged return product. Also customer service is slow, left a message never received feedback after several days. Shipping some time is also very slow too. Good luck!

Date of experience: June 18, 2024
New York
1 review
2 helpful votes
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I have bought several things - look good but you have to be careful with size and sometimes - do not go by the pictures - perhaps the vendor is selling you something that is not complete - and then you stuck - they may give you a 5 discount and you have to eat the balance - through it on the garbage - happened to me - no communication - with customer service - no customer rapport just the Interface - will shop buying from them -i only got the stem not the lamp or the cable - the nock 5 - now is in the gargage - good luch woot!

Date of experience: September 15, 2023
Texas
3 reviews
2 helpful votes
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Refurbished is used
August 19, 2023

1. Do not buy refurbished item (it was used for long time item, very poor qualify, not a refurbished item) from woot.com. If did please return ASAP.
2. Customer service is very bad (picture attached is just open boxed item after 1 month of receiving. Woot rejected return)

Date of experience: August 19, 2023
Georgia
1 review
2 helpful votes
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I hope there is a 0-star or negative-star option since Woot doesn't deserve a one-star rating.

I placed an online order of two 10-pack Nespresso capsules on Woot.com. Then I received a well-sealed package that only contained 6 packs of capsules. So far, after 2 rounds of communications with Woot customer service via long emails, my refund request is still rejected. Now, Woot asked me to file a claim with the carrier. But the package was well-sealed, and I cannot file a fraudulent claim against the carrier. Based on my experience, Woot doesn't do business on an honest basis. They didn't provide the correct quantity of products to customers, and they didn't give money back to customers either, but they tried to shift the cost to carriers.

Don't make any purchases with this merchant!

Date of experience: July 31, 2023
California
1 review
1 helpful vote
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When Something Goes Wrong, They Make it Right
July 29, 2023

I only recently discovered Woot! And have found some really great deals. When items have arrived in unexpected shape, they have responded within a day and made it right. Meanwhile, I have a new rowing machine, weight bench, stationary bike, and a few other things I am thrilled to have, and I spent a LOT less than I would have elsewhere.

Date of experience: July 29, 2023
GB
1 review
0 helpful votes
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I have repeatedly tried to order stuff from Woot, but when I click on the pay button, it goes to an image of a machine whirring around - and stays there forever. No order has progressed beyond this!

Date of experience: June 10, 2024
Ohio
1 review
4 helpful votes
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Do not buy from woot
November 5, 2023

Product not sent. Ask were my order was, got back a email asking me if I wanted them to look in to the matter. Called credit card company got my money. They are not amazon. I think they are scammer using amazon name.

Date of experience: November 5, 2023
New York
1 review
2 helpful votes
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Update for my WOOT review...
December 20, 2023
Updated review

Just an update. After i sent a bad review they emailed me to apologize for taking so long to respond to me and sent me a refund on my purchase, no return necessary as a courtesy. So im satisfied with the outcome as of now. Im glad they did the right thing!

Date of experience: December 18, 2023

If i could give ZERO starts i would
December 14, 2023
Previous review

I emailed them almost a week ago, looking to return an order that i received on 11/27 supposed to 30 days return windo, and it says time window to return expired! Customer service will not respond to requests and they have no phone number you can only go thru written correspondance to customer service which is absurd. I thought since they were an amazon company there would be no risk in ordering from them i was WRONG and wont be ordering anything again since they dont stand by what they sell and dont even respond to you where there is an issue.

Date of experience: December 14, 2023

Overview

Woot! has a rating of 1.6 stars from 391 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Woot! most frequently mention customer service, credit card and phone number. Woot! ranks 249th among Daily Deals sites.

service
90
value
88
shipping
90
returns
74
quality
80
This company does not typically respond to reviews
+30