How would you rate WhatsMode?
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Ohio
1 review
0 helpful votes
Follow Ed L.
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Boots are cheap plastic crap. When we went to return them we discovered their dirty little secret... you have to ship them back to China at your own cost. That would cost more than the boots themselves. That essentially means there are no returns. Unless you live in China, then you're probably good. But here in the US, you'd probably be screwed.

Date of experience: February 4, 2019
India
7 reviews
0 helpful votes
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Good and Genuine Products
February 17, 2021

Definitely appreciate the whatsmode! Products are genuine and high quality must be recommended to all. There's an exotic range of closets are just amazing. Going to buy more.
All of the items are super unique and trendy. So much variety you will get in one place at a reasonable price with great discounts and deals. Truly a great experience!

Date of experience: February 16, 2021
Australia
1 review
1 helpful vote
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DO NOT BUY FROM WHATSMODE!
September 12, 2019

I placed an order and paid for two sweaters. WhatsMode notifies me that the sweaters were no longer in stock and that I would receive a full refund. It's been almost three months and I have still not received my money! I have contacted Customer service a number of times and still nothing! I will never support them again and would like to warn any new potential customers.

Date of experience: September 12, 2019
India
1 review
26 helpful votes
Follow Sara M.
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I purchase this online, the process was pretty straight forward. My only consecutive criticism would be in regards to not receiving update email once my order was processed. But customer service was friendly and made me feel like my enquire was personal and not generic. The jacket itself feels so soft and the sizing is perfect! The colour is very much as it is pictured.

Date of experience: February 19, 2019
California
2 reviews
0 helpful votes
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I bought for cell phone telescopes for Christmas presents. When I receive them I found that one had a chipped lens, another fell apart when I tried to adjust it. None of them perform as advertised and there is no zoom capability as advertised. Complete crap. I hope Karma catches up to you, Whatsmode.com.

Date of experience: March 27, 2019
California
3 reviews
8 helpful votes
Follow Judie L.
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I looked this company up on BBB and they have 135 bad reviews reported of over a month to receive merchandise, never receiving merchandise and terrible customer service. I made an order for boots and 2 tops on January 19 that they are still advertising on FB but haven't received them yet. After several emails they said my order hasn't shipped and they offered me company credit. Please, do they think I would ever order from them again... NO! Stay away from this company. It sounds from the reviews that not only do they have a problem filling orders but the quality of their merchandise is poor quality.

Date of experience: March 1, 2019
Texas
5 reviews
20 helpful votes
Follow Spirited O.
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Ordered boots and blouse 1/13/19. Received boots that barely resembled boots I ordered 3/1/19. Blouse is unaccounted for. Contacted numerous times with no legible response.
Facebook scams this company all over member's timelines.
Update: Contacted Paypal to investigate company for fraud, Paypal fully refunded saying they would deal with company. Shortly thereafter, blouse arrived in the mail.
7/11/19 I am noticing that a lot of their positive reviewers don't have a firm grasp of the English language. HMMMMM

Date of experience: March 1, 2019
India
1 review
13 helpful votes
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Good customer service
February 15, 2019

I love the feel of my sweatshirt. So practical, versatile and well made while also feeling comfortable. I can't wait to get a few more in different colours. The costumer service was also great - when i accidentally ordered a M instead of a L - there was no fuss in sorting it out.

Date of experience: February 13, 2019
South Carolina
1 review
0 helpful votes
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False advertising
October 7, 2020

I ordered two pair of what I thought was stunning boots and they were not cheap. I was really f'n pissed when they came in UNLACED and poorly made. They were the cheapest most expensive boots I've ever had in my life and demanded a refund and said they could only give me 'store credit' which was a lie

Date of experience: October 7, 2020
Indiana
1 review
0 helpful votes
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Never received my items
February 20, 2019

They took the money back in January and I still have not received my items. I have contacted them and they replied they were creating a ticket and someone would get back with me. No one has gotten back with me. Not happy.

Date of experience: February 20, 2019

Overview

WhatsMode has a rating of 3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhatsMode most frequently mention customer service, great quality and bathing suit. WhatsMode ranks 3rd among Social Shopping sites.

service
1
shipping
1
returns
1
quality
1