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Westmore Beauty has a rating of 3.4 stars from 260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Westmore Beauty most frequently mention body coverage and skin tone. Westmore Beauty ranks 6th among Bath & Body sites.
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I said nothing to anyone about purchasing this product in tan. I had a wedding to go to and had no time to sun beforehand. I applied this product to chest and arms and face. My husband sat next to me at the wedding and asked 'did you do something to get tan!?' No orange look. Great coverage and it did last. However, it did get on my neck brace even after the drying time. Think the humidity of the brace caused that! Clothes were fine!
You sent product I didn't order and was told my money would be refunded. Never happen. I spoke to representative of your company and she promised I would be refunded.
Phyllis, thank you for bringing this to our attention and sharing your experience honestly. We truly value your patronage and want to make this right—please contact us directly by calling 1-888-366-3095 so we can honor the refund and ensure your satisfaction.
I used it when I was going to a music festival. Great coverage and the makeup stayed on the whole time. I used my hands to apply the product. I saw marks from my fingers so I had to keep blending it. I ended up buying the brush.
Hey Stacey, we’re so happy to hear the coverage held up all festival long! Ordering the brush sounds like a smart move—glad you found a way to glide and blend even easier. Thanks for sharing your experience!
Overall experience was fine in ordering. I ordered the fluffy brush and cover up. But then at least once a month I got another tube. I felt like I was on automatic order. I was not. I sent 3 back. Waiting to see how your Customer Service deal with my return.
Hi Christine, thank you for sharing your experience honestly. We’re really sorry for the mix-up with your order shipments and want to make sure our returns team brings this to a speedy resolution for you—please reach out directly if you haven’t heard from them yet. Your comfort and satisfaction mean the world to us.
I love this lip self-care product. It protects my lips and adds shine!
Thank you so much, Stefanie! We're thrilled to hear our lip product is keeping your lips protected and shining bright—your kind words truly brighten our day. We’re excited to continue providing cosmetics you love!
Sent items not ordered & signed me up for monthly subscriptions
Thank you for your honest feedback, Maryann. We're truly sorry for the confusion and frustration caused by the unexpected items and subscription. Please reach out directly by calling 1-888-366-3095 so we can resolve this issue promptly and make things right. Thank you for sharing your experience with us today
Your representative lacked empathy and was not helpful. After explaining that u had not ordered a refill on a product that I only ordered once to try he said that I still am responsible to pay for the shipment in process and can return it once I receive it. I have never received the package! So now I have been charged 49.99 for something that I have not received!
Shohreh, we’re truly sorry to hear about your experience and the frustration this has caused you. Please contact us directly by calling 1-888-366-3095 so we can quickly investigate the shipment issue and make things right. Thank you for bringing this to our attention—we want every interaction to reflect the care and respect you deserve!
I can't get anyone to call me back or answer emails bc I can't find my account.
Hi Amanda, we're sorry to hear about the trouble you've had unsubscribing and with the communication issue. We appreciate your feedback and are committed to resolving this promptly—please reach out to us directly by calling 1-888-366-3095 so our support team can assist you immediately. Thank you for giving us the chance to make this right.
I ordered Natiral Radiance. The box is marked as Natural Radiance, but the shade is much much lighter than the tube of Natural Radiance I have from a previous order
Thank you for sharing your experience, Marybeth, and we sincerely apologize for the shade discrepancy you received. We appreciate your feedback and would love to make this right by offering a replacement. Please contact our customer service team by calling 1-888-366-3095 so we can assist you promptly. Your satisfaction is very important to us, and we're committed to ensuring the quality of our products meets your expectations.
Fast Response as to making corrections for shipping product every month.
Thank you, Carol, for your patience and for sharing your experience with our shipping process. We truly appreciate your feedback and are glad we could promptly address your concerns. Your satisfaction means a lot to us, and we look forward to continuing to serve you thoughtfully.
Hi Dana, thank you for taking the time to share your positive experience! We're thrilled to hear your order arrived promptly and met your quality expectations—it means a lot to us. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know.
I chose Westmore Beauty based on a previous purchase. Online ordering was easy. The delivery was timely. The product was as expected. I'm a satisfied customer and will purchase Westmore Beauty again.
Thank you so much, Dee, for your wonderful feedback and loyalty. We're delighted to hear that your ordering experience was smooth and the delivery prompt—looking forward to serving you again soon!
The warehouse that prepares your orders needs to be more alert. Again I received the wrong product.
I Westmore Beauty. Just have to get better with sending the correct item the customer ordered,
Hi Mary, we sincerely apologize for the repeated mistake with your order and truly appreciate your patience. We are reviewing our fulfillment process to ensure you receive exactly what you select next time, and we’ll be reaching out shortly to resolve this situation.
Beautiful, 🤩 Thank you! It went on smooth and did not ruin my gown
Thank you so much for your glowing review, Tiffany! We're thrilled to hear the smooth application exceeded your expectations and kept your gown perfect. Your words truly make our day!
I ordered and received my order. It was really good. I used it for the first time today and it did what it said. It hid my scars and didn't transfer.
Thank you for sharing your feedback today, Cheyenne! We are just thrilled to hear about your results and excited to serve you again.
No rubbing off on my pillow it a perfect face cover while I got my brows tattooed so it won't come off
Thank you for sharing your positive experience using Westmore Beauty, Ruth! We're just thrilled to hear you found the product to be water and smudge proof!
We're sorry to hear that our product didn't meet your expectations with coverage, Linda. We recommend using our Body Coverage Perfector first as a concealer, then once dry, buff and apply a second layer to the entire area to blend into your skin tone. Thank you for sharing your feedback with us today.
I think the whole process from the time I order until receiving order was smooth
Catalina, we're so happy to hear the entire ordering process felt effortless for you—from start to finish! Your smooth experience means a lot to us, and we truly appreciate you sharing your kind words. Thank you for choosing us and trusting us with your beauty rituals!
Love the body make-up. It's easy to apply, stays on usually until I shower and blurs out any imperfections. It's my go-to for fancy events or when I don't feel like applying sunless tanner in advance.
Thank you so much for sharing your experience, Jennifer! We're thrilled the body makeup feels effortless and reliable for your special events—helping you shine with confidence means everything to us!
Please restock the Body Coverage Protection in Golden Radiance. I want to purchase it and it's always sold out.
Hi Kim, we truly appreciate your enthusiasm for Golden Radiance Body Coverage Protection and understand how frustrating it is when it's out of stock. We’re excited to let you know a restock is on its way soon—thank you for your patience and keen support!
Answer: If a little product gets on my clothes, I just use a little warm water with a drop of Dawn and wash it out by hand.
Answer: No, I never used it due to the pandemic, as I didn't go on vacation.
Thank you so much for sharing your experience, Liz! We're thrilled the product gave you a radiant, natural glow without any unwanted tones and that it elevated your look for the wedding. We appreciate your honest feedback about the neck brace — your insights help us keep improving every day.