VoguePromDresses

Further to my previous review today, I went to a local retail store (Sears). I purchased a beautiful graduation dress - original cost was $129.99. The garment was on sale - $79.99! I would have paid full price - but the sale was a bonus. Also bought a bolero jacket - 50% off. It goes to show that you should check out and support your local community rather than taking huge risks (inferior quality, tailored incorrectly, overpricing, late delivery, etc) prior to deciding to attempt online purchases. This company's website needs to be shut down. I will continue my due diligence in obtaining my refund for my cancelled order a lot sooner than 3 weeks. I'll keep everyone posted! Hope I have helped at least one person with this review,.

This company stole over 250 dollars of me even though their refund policy clearly states that I am entitled to a full refund. I cancelled my order within minutes of placing it as my payment didn't go through. They subsequently used my credit card details to attempt debit again and ignored every request relating to an order cancellation. They even deleted the submitted tickets and communication we sent, such a scam! Dealing with this company has honestly been an absolute nightmare... they are despicable, I don't understand how they are even allowed to operate!

This is a horrible company to do business with. They did not explain clearly that your dress would have to be made even though they did not ask for my measurements. I assumed the size I ordered would be shipped. It did not fit well, but beware, they will NOT accept return items unless there is some quality flaw. You are just stuck with a poor fitting dress that you cannot use. Also I had a terrible time getting up with anyone to get an answer.

I ordered a prom dress for my daughter £157 including postage, it arrived on time but is hideous quality. It does not look like the picture on their website. I have been in contact with them and they are not being very helpful at all. They are telling me that they cannot refund on the basis of my complaint and because the dress is 'hand made' the damage (poor quality stitching and beads missing and incorrect length of the skirt and brown staining inside the bodice and the strong smell of glue) is acceptable! They offered me a 10% discount on my next order! I have submitted several photos as they requested to support my case and I am waiting for my next reply. I have a bad feeling about this!

If you have money to burn, then have fun ordering from this site. I ordered a size larger than I normally wear and the dresses were extremely small with built in bra have pads that sit on top of the boobs up by the neck instead of over them; weird sizes and fit, with no option to exchange for a larger size, plus was charged an additional International Fee of $7.50 that was taken out of my checking account that I did not authorize because they were shipped from China. Then within 2 weeks of my order, my debit card was compromised and had to be canceled to prevent the numerous fraudulent charges. I'm not sure if that is related, but I think it's highly likely.

Prior to purchasing from the site, we asked customer service if they guarantee the dress will arrive by the arrive date. They said yes. We received it 4 days late, the day before the event. It came not fitting the specifications and had a stain on it. I returned it and was assured we would receive a refund. We have not received the refund and it has been over 5 months.

STAY AWAY! I ordered a dress for a wedding three weeks ago and paid an extra twenty five dollars for 3 day shipping, and still have not received my dress. I tried to reach them via live chat, which is never operational and no one is ever on the line, no matter what time I try to reach them. I've submitted an email inquiry to the CEO/ President of this company, and Customer Service, to no avail. Stay away from this company. I am reporting them to the Better Business Bureau. I should have checked further before ordering from this company.