Problem with a pair of Vera Wang slippers. I called to explain after one month the slippers fell apart from heel to toe the whole side opened up on one slipper being worn on a carpeted floor. I told the Vera Wang employee and she transferred me to a Kohl's helpline after telling her that I purchased the slippers from Kohl's. I then wrote a letter to Ms. Peggy Eskenasi, President explaining everything. I never received a reply to my letter. I think their customer service has a lot to be desired. I do like their merchandise but oh boy if something goes wrong don't go to them for help because they don't give a darn about the customer.
Vera Wang, seems to be a ghost, there is no way to contact her direct, all contact has to be through her resellers.
I purchased some Vera Wang bath sheets, I loved the colour and the feel.
However they don't wisk away the moisture so you feel as if you are trying to dry yourself with a wet towel, this doesn't improve with laundering.
It doesn't say 100% cotton, but instead claims "composition: Cotton" but do they mean "Composition Cotton" they are different things. I contacted the retailer, who didn't know the answer, only Vera Wang knows, but she/he or they don't provide any direct contact details.
My advice, veer away from Vera Wang
My fiancé bought me a Vera Wang engagement ring & in 3 months we already lost a diamond. Too expensive to be loosing diamonds so quick:-/ Kay's Jewelers said it would take 2 months for me to get it back once the diamond has been replaced. It took 3 months to get it in the first place due to it being special ordered. I'm not happy:-( I expected better quality.
Bought a Vera Wang multi coloured windcheater recently, wore twice, already balling down arms and sides. Washed it, was worse, balling all over. Very disappointed with product. Bought from Harris Scarffe Shepparton.
I've been using this perfume for ages and this is the one for me! Very feminine and gentle. I get a lot of compliments from guys saying that they love the way I smell. I never get compliments like that when I wear Chanel.
Please do not waste your money. This not true to what it looks like in the pic on the site. I bought the top in large I had to give it away to someone much smaller than a large. Not very happy at all. I should have listened to my roommate's recommend to buy from mileyshouse.com.
I bought a Simply Vera handbag. Within 2 weeks the faux leather was peeling away at the top. I will not be recommending them to anyone shopping for them. A total waste of my retirement money!
Vera Wang is truly exceptional when it comes to shopping for wedding dresses. I had truly an amazing experience with them. The minute you walk in, you go upstairs to the bridal lounge and they offer you coffee, tea, champagne, and sparkling or flat water. All your nerves and anxiety goes away as your bridal expert helps choose wedding dresses based on your taste. You truly feel special and like a princess.
Vera Wang designs the most amazing wedding dresses I've ever seen. Even if I could never afford one of her dresses, I still like to look. Some friends have had dresses made in Asia that look like hers. I'm a little worried about taking that kind of risk, but her dresses are so beautiful maybe it would be worth it to have anything even remotely look that good. Love love love Vera Wang.
Need there be a comment? Excellent across the board. Service, product, prices (whoa mama). They say you get what you pay for... well these prices gimme gimme gimme my treasures!
Overview
Vera Wang has a rating of 2.4 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Vera Wang ranks 80th among Wedding Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members