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ValuePetSuppliesReviews 88

3.9

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ValuePetSupplies Reviews Summary

ValuePetSupplies has a rating of 3.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValuePetSupplies most frequently mention customer service and free shipping. ValuePetSupplies ranks 19th among Pet Supply sites.

service
4
value
4
shipping
4
returns
2
quality
4

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California
1 review
0 helpful votes
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Thank you, Shannon!
June 16, 2023

I heard about this company while reading a review for another site. The reviewer was quite complementary to your site in comparison to the site I was reading. I looked up your site and ordered only to discover an upgraded version. I called to edit my order. I spoke with Shannon who could not have been more patient and went out of her way to assist in every way. I will be ordering again because today customer service that Shannon provides is rare. The fast shipping is also a plus. Just got a second dog and pads are used more than twice as fast. Way to go Shannon! If ever I need to call customer service again, hope I get you.

Date of experience: June 16, 2023
Texas
1 review
0 helpful votes
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Life saving treats
February 18, 2022

The yak cheese chews and collagen sticks have saved our house from our crazy chewer, Kelce! Thank you very much!

Date of experience: February 18, 2022
Colorado
3 reviews
2 helpful votes
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I inadvertently ordered the wrong product. I called Customer Service and they sent me a return label so I could return the product and order the correct one. I have been buying lamb lung treats in bulk from Value Pet Supplies for many years and I've always been pleased with the quality of the product.

Date of experience: January 7, 2021
New Jersey
1 review
1 helpful vote
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Excellent
December 20, 2020

Excellent selection, service and price. I order regularly and am very happy with Value Pet Supplies.

Date of experience: December 20, 2020
North Dakota
1 review
0 helpful votes
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Delivery was speedy, and overall impressed with the pricing. I can't find bully sticks in my area for these prices!

Date of experience: December 2, 2020
New York
1 review
0 helpful votes
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Success
November 26, 2020

This was my first time ordering from Value Pet Supplies and I am pleased. The purchase arrived timely and in good condition. I recommend this site.

Date of experience: November 26, 2020
Iowa
2 reviews
0 helpful votes
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I had purchased large pee pads for my animals an was very happy with them except I had to cut some to make the fit cages better. So I went smaller this time and found out the absorbant padding is way thinner. It would have been nice if this detail had been listed in the description. Will go back to the big pads and cut them again.

Date of experience: November 16, 2020
California
1 review
0 helpful votes
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GREAT products!
November 3, 2020

I always order my pups all natural animal parts snacks thru ValuePetSupplies! Love that the products are "made in the USA"!
My dogs go crazy for every type of snack I've purchased thru this company!

Date of experience: November 3, 2020
Tennessee
2 reviews
0 helpful votes
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I always have an excellent experience when I purchase from Value Pet Supplies. Fast, accurate, service/

Date of experience: September 29, 2020
Utah
1 review
0 helpful votes
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DOGS LOVE THEM.
September 29, 2020

My BIG girl can finish these in about 4-5 minutes, where as her smaller sister will take about 10 minutes. Depends on the dog.

Date of experience: September 29, 2020
New Jersey
2 reviews
1 helpful vote
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Love this company!
August 20, 2020

Great service, great value - my go to for dog treats and products!

Date of experience: August 19, 2020
Florida
1 review
0 helpful votes
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I've been ordering pads and diapers for a few years now and have never had a problem. Their prices can't be beat!

Date of experience: August 14, 2020
Arizona
1 review
8 helpful votes
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Very nice
July 3, 2020

I ordered treats for my dogs that they love. I found your site on the internet & was very pleased with the price & they were delivered very quickly. I was pleased with my experience in purchasing on your website. Will definitely buy from you again.

Date of experience: July 2, 2020
Connecticut
1 review
0 helpful votes
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Great
July 2, 2020

I will definitely order again.The bones I ordered couldn't be found anywhere, they are my dogs favorite

Date of experience: July 1, 2020
Arizona
1 review
9 helpful votes
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Great product
June 25, 2020

My senior citizen doxipoo has incontenance and luckily doesn't mind wearing them. A younger dog that's not so mellow could probably remove it easily but if you have an older dog with this problem, it just might help. It did for me.

Date of experience: June 25, 2020
New York
1 review
0 helpful votes
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Bully Sticks
June 10, 2020

Best price, fast delivery, no fuss. Chewy.com was always my first choice. I may need to change that.

Date of experience: June 10, 2020
Georgia
2 reviews
0 helpful votes
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Easy and quick
June 3, 2020

First time using this vendor and they had the products that I needed, in stock. My regular vendor was out of stock. They also provide for bulk orders which sure beats trying to schedule regular deliveries.

Date of experience: June 2, 2020
New York
1 review
10 helpful votes
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I've been ordering my bully sticks from Value Pet Supplies for years now because they have the best prices and discounts. The shipping is also speedy, and they have excellent customer service.

Date of experience: May 26, 2020
Pennsylvania
1 review
0 helpful votes
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Easy
May 18, 2020

Your site is easy to navigate and your service is excellent - we'll be back - again! Our pup loves your Bully-Sticks - made in the USA!

Date of experience: May 18, 2020
Massachusetts
1 review
9 helpful votes
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I started by ordering a pack of 10 large bully sticks to check them out and was satisfied so I ordered a box of 50 and they were still satisfactory. I can't say they will always be this good but it's a good start.

Date of experience: May 6, 2020