Thanks for letting me write my own customs declarations. That feature alone has saved me hundreds of $$ which I was paying earlier. Good shipping prices too with no surprises in the bill. Good job, keep it up.
They Nickel and Dime you every step of the way and clearly don't care about their customers very much. I can't in good conscious recommend this service as there seems to be a lot of other cheaper companies available with better customer service.
These guys live up to their promise. Shipped several times to India and to Europe while located there. Service is excellent. They can be trusted. Prices are way lower than retail shipping and even most competitors. Go with them, you will be glad.
I like being able to review my mail and pitch most of it, which is what I would do if I still had a home address. When I need to see something, the scans are almost always available sooner than promised. I've had stuff shipped to me in Europe and Mexico with no problems. I definitely recommend US Global.
I am recent convert from another mail forwarding company. The reason for moving was they were charging me a whole lot more $ than what I was being shown initially. Charges for photos, scanning, invoice removal etc.- you name it. I had initially signed up with them thinking they were cheaper. NOPE. I am paying about 20% less with you guys but just the way you guys respond to my requests and provide support alone is worth the switch. I am happy camper!
I have had blank checks sent from the bank when they were not suppose to do. I marked the checks for secure deletion. Someone there took those checks and I am still receiving notices to this day of people trying to cash them against my account from my bank. It also costs me to have those letters opened and scanned, something that was their fault. Reported to Federal police with the USPS
We contracted US Global Mail for 3 months while living in Europe. We lost packages [specifically medications]. We paid considerably more for the service than we anticipated & ultimately re-routed a good portion of our mail to a friend in order to circumvent US Global Mail entirely.
We would not use this service again nor would we recommend it. The initial insult was the 'look up/research' fee we were charged for the U.S. Post Office's errant re-addressing which we could not control.
Using U.S. Global Mail is death by a thousand cuts between mishandling, cost overruns, delivery delays, & errors beyond our control which we were charged for. Perhaps US Global Mail needs to rethink the methodology of their business model & place it more in line with customer service emphasis versus nickel & dime-ing it's customers to the point of alienating them entirely.
What an excellent service! Just found them and did all my shopping from the US hassle free. I got my packages on time, every time. The people working there seem like they are happy to go out of their way to help you. Good job guys. Just keep it up please!
Btw, if you havent heard of US GLobal Mail- they are a package forwarding company from the US. they give you a US address to buy any stuff you want and ship it to you.
I've used US Global Mail now for over a year. The service is reliable and prompt. Customer service is excellent. I have heard of other expats with horror stories regarding their mail forwarding services. Some don't scan; they just ship you everything, including junk, which you end up paying for. With US Global Mail, I have the option of discarding mail so that no extra costs are incurred. I can also request a scan of just the first page of opened mail; the scans are sent within two hours. Excellent service for the price. I definitely recommend using US Global Mail.
Been an expat in Bahrain and needed a company to take care of mailing for me. US Global has been doing a fantastic job. The customer service is responsive and quick and always try to help. We've been very happy so far!
Overview
US Global Mail has a rating of 4 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Mail most frequently mention and customer service. US Global Mail ranks 26th among Mail Forwarding sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members