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Untuck ItReviews 52

untuckit.com
professional, classic, casual men, womenAge 26-45, 46-60
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From the business

Casual men's shirts designed to be worn untucked. Regular and Slim fit button-downs, sweaters, tees, henleys and polos. Now offering Women's button-down shirts. UNTUCKit offers 13 product categories—ranging from T-shirts and polos to sports jackets and pants—in addition to a wide selection of shirts, dresses and blazers for women.
All UNTUCKit product is designed in-house at our New York City Headquarters. Our fabrics are made exclusively for us by top-tier manufacturers across the world—all of whom adhere to strict social and environmental guidelines. We test every batch of fabric to ensure the best possible quality and consistency, so all of our button-downs, polos, tees, Henleys, and more have that just-right length and fit perfectly


untuckit.com
+1 888-992-3102
USA
Founded in 2011
Clothing item from Untuck ItFashion apparel by Untuck ItMerchandise from Untuck It clothing lineUntuck It fashion product

Business Highlights

General

Year Founded: 2011
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $10
Free Shipping: sometimes
Free Shipping Detail: for orders over $110

Returns

Return Policy: free
Return Instructions: merchandise must not be worn, altered, or washed.
Restocking Fees: no

Sustainability

Recycling Program: no

Product

Style: professional, classic, casual
Body Fit: regular
Available Sizes: Men's (S, M, L, XL, XXL, XXXL), Women's (S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: chat, phone, email, contact form
Support Phone: +1 888-992-3102
Support Email: questions@untuckit.com

Payment Options

Payment Methods: card payments, PayPal, Amazon Pay

Membership Programs

Rewards Program: Rakuten

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Untuck It Reviews Summary

Untuck It has a rating of 1.4 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Untuck It most frequently mention and customer service. Untuck It ranks 3859th among Clothing sites.

service
17
value
18
shipping
16
returns
13
quality
18
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District of Columbia
1 review
1 helpful vote
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Only for men 5'11"
July 25, 2025

Not the perfect fit they claim if you are shorter than 5'11". I am 5'9" and the shirt I got reaches down below my crotch. An untucked shirt should hang no lower than the middle of your fly. False advertising. They should say perfect fit if you are taller than 5'10". I called the company and they don't make them shorter. Wow! Perfect fit? Really. I found shirt companies that offer shorter lengths for the untucked look.

Date of experience: July 11, 2025
South Carolina
1 review
1 helpful vote
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I was really looking forward to wearing these shirts. I ordered two of them: a long sleeve polo and a long sleeve button down. The polo fit perfectly out of the package- just arrived today. I washed it and dried it according to instructions (tumble dry on medium heat)- and it shrank so much it is comical. I put it on and by stomach shows. This isn't normal shrinking you see with cotton- this is comical! I haven't washed the button down- and will not wear it now anyway. Untuckit got my money this time, but they won't get more. These shirts are trash. Buy something else.

Date of experience: February 7, 2024
Pennsylvania
1 review
0 helpful votes
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I purchased two shirts as a Christmas gift for my son---both were the same size, XL, regular fit, based on their sizing chart. One fit okay but the other shirt was way too small in the sleeves and tight overall. It seems to me that based on their sizing chart, two shirts of the same size and fit should FIT THE SAME! Both my son and I have made attempts to exchange the one shirt or get a credit for a future purchase but to no avail. I can understand why there would be no refunds on final sale items, but why would it hurt to EXCHANGE the shirt for a larger size or fit?

Apparently. There is no room in their policy (as with the one shirt) for exchanging a final sale item. So BEWARE, if you purchase a final sale item, be prepared to donate it or gift it to someone else if it doesn't fit the person it was bought for! Perhaps that's why they are final sale items---the sizing is incorrect and they need to move them out?

Date of experience: January 30, 2024
New York
1 review
0 helpful votes
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Placed order on December 19,2023. Paid for expedited shipping, 2 day shipping. Got notified today it just shipped and will arrive after Christmas. Should have been notified immediately so I could have shopped elsewhere.

Date of experience: December 22, 2023
New York
1 review
0 helpful votes
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A recent purchase was very late & they gave me a 25% discount. Then ordered over $500 and paid to expedite and it was only shipped after it was to have been delivered; Since I used the 25% coupon they gave me I was precluded from using the holiday discount. So no goods arrived for which I paid to expedite delivery and now need to shop for the gifts I don't have for my sons. So I asked for the discount again since I used it on goods that didn't arrive timely. After more than 30 minutes of time chatting with two people, they could not agree to anything. So frankly their conduct is shameful.; Don't buy from them if you expect your order to be timely received, even if they charge you extra for that.

Date of experience: December 8, 2023
Michigan
1 review
0 helpful votes
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Someone referred me to this website and I tried to make a purchase using a Vanilla Gift-card and it's wouldn't allow me to do it, so I was refer to a live chat representative to assist. I have gave all the information about the gift card then I change my mind and asked her to cancel my order and credit my card and nothing happens. I called them for help and send a screenshot of the charges to the card and still nothing. I was told that they couldn't help me, that i needed to call the gift card customer service. I will never shop with them again. One and done. I lost $66 dollars of my gift card.

Date of experience: June 8, 2023
Missouri
1 review
1 helpful vote
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Fits WAY small.
April 4, 2023

I ordered 2 XXL shirts...I usually wear xl so I was planning on being able to wear it loosely. Shirts came in and I can barely even button them. No way I'm wearing them and they feel lightweight and cheap.

Date of experience: April 4, 2023
Virginia
1 review
1 helpful vote
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Shirts will shrink!
February 27, 2023

I went to the location at Tysons corner va. The Clerk assured me the shirt would NOT shrink. 100% amd said I should stick with the large. Well folks it shrunk and I followed the label for cleaning. Staff are misinformed and poorly trained. But one size up. I have two shirts I can't wear and I'm out $200.

Date of experience: February 27, 2023
New York
1 review
1 helpful vote
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I LOVED THE LOOK OF UNTUCKIT SHIRTS BUY TO CARE FIR THEM IS HORRIBLE. IF YOU WASH THEM IN COLD WATER THEY SHRINK 2 INCHES ON THE SLEEVES. I HAVED PURCHASED THESE SHIRTS FOR YEARS FOR WORK BECAUSE I ALWAYS RECEIVED A COMPLIMENT ON YHE FIT BUT I AM DONE WITH THEM. WASTED A LOT OF MONEY ON SHRINKING SHIRTS BUY LANDS END SHIRTS

Date of experience: February 11, 2023
Pennsylvania
2 reviews
2 helpful votes
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I recently received a shirt and pair pants from Untuckit as a gift. The shirt didn't fit and I wanted to return it, but found out it was not eligible for return. Don't understand why you can't return the item for a different size or style, especially at their prices. So I returned both the shirt and the pants. They can just have the shirt back. I have other UNTUCKit items that I purchased, but those will be the last item I ever buy from them.

Date of experience: February 5, 2023
Colorado
1 review
5 helpful votes
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ABSOLUTE GARBAGE
January 25, 2023

I had 4 UNTUCKit shirts. I really liked the way they looked and fit but, thought they felt a little flimsy. I guess it wasn't my imagination. The elbow has ripped in 3 of the 4. I suppose I'll continue wearing the last one until that elbow goes as well... I'm not a big guy and the size was right. I only have pics of the 2 because I already trashed the other 1. Both of these ripped within the last week so I still have them.

Date of experience: January 25, 2023
Wisconsin
1 review
2 helpful votes
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These shirts belong in your rag pile
Quality is low
Price is extremely high
Shrinks one size
Purchase an iron to get out the locked in wrinkles and re-shape the collar

Date of experience: January 20, 2023
Texas
1 review
1 helpful vote
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Don't believe the hype.
January 11, 2023

I purchased two of the long sleeve "wrinkle free" non dress shirts before Christmas. I wore them and followed the cleaning instructions carefully. These shirts are not wrinkle free at all. I will not buy these shirts again.

Date of experience: January 11, 2023
Florida
2 reviews
1 helpful vote
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Shirts run really small.
January 6, 2023

I placed an order due to a TV Commercial and I received my order today. I ordered XXL and the shirts run really small! So if you normally wear L get an XXL and if you wear a XXL like me get an XXXXL. Their models must have been very small men

Date of experience: January 6, 2023
California
1 review
0 helpful votes
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I discovered Untuckit.com two months ago. I love the shirts. I found the right size. It was a good look for me. The price is a little high but generally I'm happy with the product. However, I ordered a Full Zip Fleece Sweater on an expedited shipment (2 day) expecting it before New Years Eve. I got a completely different product. My experience with Customer Service was negative. They didn't understand I needed them by New Years Eve, and said they could ship me the correct product in 5-10 days.

Date of experience: January 6, 2023
Texas
1 review
0 helpful votes
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Try it on in store if possible! Bought the shirt for my man for Christmas he wears a double XXL And it fits like a large, give me a break so disappointing! Thankful he has somebody he can give it to because I hate taking stuff back

Date of experience: December 28, 2022
Arizona
1 review
5 helpful votes
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Not Worth the Money
December 16, 2022

We purchased from Untuckit at a mall in Atlanta for my husband. We purchased 2 dress shirts and 2 sweaters. I asked the sales person when checking out if the sweaters were washable, I should have looked at the tag, but she said yes, she thought so, just wash on delicate. So, I washed them on gentle cycle, cold water, laid them flat to dry. They both shrunk up by at least 2 sizes. My husband never even got to wear them. These were expensive shirts/sweaters. Same thing with the dress shirts. They shrunk as well and also washed on cold water, gentle cycle. Will not waste my money there ever again!

Date of experience: December 16, 2022
Pennsylvania
1 review
2 helpful votes
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My main beef is they censor bad reviews from their website, so all you see is 4 and 5 star reviews. I posted a review on the Marty, got email confirmation that it was there, and I had a feeling this was going to happen because nobody no matter how good you are, has ZERO negative reviews, and sure enough it was taken down. Just maybe go to a store and not order online, these items are not made for "men", they're made for hipsters with noodle arms. I ordered a 2XL expecting something like this to happen and it was still to small in the arms to where when you try to give a hug, that motion, it feels like you're going to blowout the shoulder seams. Very disappointing because the style and quality seemed to be great.

Date of experience: December 12, 2022
Connecticut
1 review
1 helpful vote
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Poor corporate response to easily solved issue created by untuckit. Store ordered pants, they never arrived. Company can't figure out how to get me the merchandise or credit my card

Date of experience: November 28, 2022
Arizona
1 review
1 helpful vote
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LOW QUALITY & OVER PRICED
November 14, 2022

OMG! RECEIVED MY SHIRT IM A BAG. OPENED IT UP AND BASICALLY ROLLED IN A BALL WRINKLED. OBVIOUSLY THEY SENT ME A RETURN ITEM. WTF! ESPECIALLY PAYING AN INFLATED PRIVE FOR A LOW QUALITY MATERIAL SHIRT. AWFUL. BACK TO "NORDSTROM" FOR HIGH QUALITY!

Date of experience: November 14, 2022