Overview
UNice has a rating of 4.5 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
My experience so far has been a so far good one the customer service rep could respond quicker but overall they was very helpful and made sure I got exactly what I wanted even with the changes can't wait to try the hair n give a hair review next
I ordered my wig on the 11th and it has not been shipped! Customer service hasn't answered ANY of my emails! This is ridiculous since I've never had a problem with Unice ever! Very debatable if I'll order from them again
Amazing website and app. The app really takes it to another level. You get bombarded with a lot of deals and savings so beware, you'll be tempted to make a few purchases.
Shipping was straightforward and I overall loved the experience. I will be a loyal customer.
The orders are just like what is advertised, no exaggeration the quality in the products are amazing and is worth the price, the customer service is great aswell they helped me with my problem when my delivery hot delivered to another address.
It was easy to search for what I was looking for but my overall experience will be decided on when I receive my item then I will change my star rating
OMG! This 13×4 pre everything is everything as described. I am in love with my wig. As soon as I put it on I was shocked, it looks amazing, feels amazing and so comfortable. I highly recommended you to family and friends. Thank you for my happy experience 😊
The website was detailed and informative with each wig. Extra details from the beginning on all options, pros and cons, upgrades with pictures to enhance knowledge. I wasn't guessing or unsure. Even reviews had pictures which were quite helpful and encouraging
When my wig arrived, it was so beautiful! I got the pre-everything (13 x 4) and trust me it is true to its description! The wig looked layed, sleek. I absolutely love it
The site i'm not happy with the site pushing to get the app. I did not find this site via app. I want to just make an order. Receive updates on the order by way of email period I would make purchases again because the merchandise is good.but payment route not user friendly.
This was actually a good wig. However, the bangs were a little wimpy. It didn't give a full curtain bang. I believe I got the one eighty density so the hair was kind of thin.But after curling it, you can get the desired hairstyle that you're looking for. I would recommend this week as a starter wig. But for someone that is more advanced and looking for more volume, I would pass on this wig.
I just love UNice customer service. They're extremely helpful and friendly. When it comes responding back to a customer, they're on it. I've never had a bad experience UNice customer service reps. The quality of their hair is fantastic. I've ordered from them multiple times. UNice products and customers is never a let down. I highly recommend ordering from them.
Easy and seamless. The unit I received was able to be worn right out of the package! It is beautiful! No cutting or gluing necessary. I am a low-maintenance girly who doesn't like to look like it. This was perfect for me!
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
- Visit Website
- Culver City, CA
- Edit business info
Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Alex, we are so sorry for the inconvenience you had before. Because the hair you ordered is our new-in-style colored wig, which needs customization for a while. We should be sorry for such delay we made to you. And we are so sorry for the late reply, please trust that we never ignore our customers’ messages, but there is time difference and there are massive messages waiting to be replied because we just get back from our New Year holidays, so the reply could not be instant back. However, we will reply the message you sent to us by email asap.
Please take our sincerest apology for the long processing order time. Please trust that we never want to upset you in such way! If you need anything else, please let us know, our specialized service customer will talk with you directly asap and we will fix the problem as soon as we can.
Sincerely,
The UNice Hair Team