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UmobixReviews 227

3.8

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Umobix Reviews Summary

Umobix has a rating of 3.8 stars from 227 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Umobix most frequently mention customer service, phone tracker and real time. Umobix ranks 1st among Parenting sites.

service
160
value
154
shipping
82
returns
98
quality
140

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GB
1 review
0 helpful votes
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They fixed my problem
May 13, 2025

Saw a weird charge and thought something odd happened but it turned out my son accidentally bought it. Reached out to support, sent over some proof and they refunded me. They handled it well

Date of experience: January 3, 2025
Nate D. — Umobix Rep
4 months ago

Hi, Tuwya M!

Thanks for sharing your experience.

We're glad our support team could assist you quickly and resolve the situation. Accidental purchases can happen, and we’re always here to help make things right. If you ever need further assistance, don’t hesitate to reach out.

Best wishes,
UMobix team

GB
1 review
0 helpful votes
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Not perfect but reliable
May 12, 2025

The updates on iphone aren't instant which threw me off at first. But once I got used to the timing, everything worked the way I needed. It's been more dependable than other apps I've tried.

Date of experience: February 14, 2025
Nate D. — Umobix Rep
4 months ago

Hi, Ann K!

Thank you for your honest feedback!

We appreciate you sticking with it and are glad to hear the service has been reliable for your needs. While updates on iPhone may sometimes take a bit longer, we're continuously working to improve speed and performance across all devices. If you ever have questions or need support, our team is ready to help.

Best wishes,
UMobix team

France
1 review
0 helpful votes
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Great app, to be honest
May 12, 2025

I've had umobix on both my kids' phones for like 6 months now. Setup took a few minutes and once done, it's been working great. Honestly, didn't expect it to be this easy.

Date of experience: March 1, 2025
Nate D. — Umobix Rep
4 months ago

Hi, fabra n!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.

We will continue improving uMobix and make the user experience only better.

Best wishes,
UMobix team

Nigeria
1 review
0 helpful votes
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After so many failed attempts with several apps /company I got a great service from k
Specproteq with great support. This help got me viewing messages, web searches and all.
I find it really amazing because I was almost giving up thinking it is not possible

Date of experience: November 26, 2024
Lebanon
1 review
0 helpful votes
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Subscribed for one month to try application. It did not work for me. Now I am debited automatically at the monthly rate of $49+... need reimbursement..

Date of experience: August 9, 2024
Illinois
1 review
0 helpful votes
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NOT A SPY APP! TERRIBLE
June 8, 2024

The VPN installed on the target device kept toggling on/off. This prevented the target device from accessing the cell network. It was IMMEDIATELY known that something was done to the phone. TERRIBLE PRODUCT!

They only gave a partial return even though the product NEVER WORKED, I got ZERO benefit from it, and it literally EXPOSED the whole process!

Date of experience: June 8, 2024
GB
1 review
0 helpful votes
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SCAM ALERT! The worst,
May 14, 2024

They started off as good customer service although replies were slow.

I was promised a refund but still have not received it, when trying to contact them I kept getting bounce-back emails saying their inboxes were full. This is a terrible customer experience what kind of 2-bit operation are they running?

I hope to hear from someone from your company soon! Dont believe the fake reviews this is SCAM! To get your money back contact your Bank and report them!

Date of experience: May 14, 2024
Nate D. — Umobix Rep
4 months ago

Hi, Paul C!

Thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations.

We’d like to clarify that your refund request was addressed by our billing department, and a response was sent regarding the matter. According to our records, the refund has already been issued from our side.

We always aim to provide timely and helpful support, though we understand that response delays can be frustrating. Please rest assured that we are constantly working to improve our service and communication.

If you are still experiencing issues or have any unanswered questions, we encourage you to reach out to us directly so we can assist you further.

Best wishes,
UMobix team

Colorado
1 review
0 helpful votes
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Great service from All Cracker. Love the company service so much. Very fast setup and undetectable to the target phone user. I Especially love the keylogger feature. The browser history is really nice too because it records even if the target phone goes into incognito mode. Perfect for monitoring your children's phone activity. So I might add three customer service is out of this world. I've already recommended this service to over 17 people in the 2 months I've had it. So reach them out on text +1(904)~200-63~03 or WhatsApp if you're interested in any types of services they are professionals. Highly recommended

Date of experience: April 18, 2024
Nate D. — Umobix Rep
4 months ago

Hi, Larry Q.!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.

We will continue improving uMobix and make the user experience only better.

Best wishes,
UMobix team

Canada
2 reviews
0 helpful votes
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Scam
April 17, 2024

Be aware people, the site says so many things but they just lure you and are completely a scam. It is not helpful at all and they just rob money from you

Date of experience: April 17, 2024
Utah
1 review
0 helpful votes
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Looking for a way to keep tabs on your kids or employees? All Cracker is the perfect solution! With this helpful, you can see everything that's going on with the device, from texts and calls to GPS location and social media activity. My colleague introduced them to me then I write them on WhatsApp ‪+1 904,,200**6303

Date of experience: April 16, 2024
South Carolina
1 review
0 helpful votes
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Scam
April 15, 2024

You are not a member and they keep taking money unauthorized out of your account do not use these people they are a scam

Date of experience: April 15, 2024
Sweden
1 review
3 helpful votes
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Its greedy if you for whatever reason cant use their product, didnt recive ANYTHING bur still must pay!

GREEDY!

Date of experience: February 28, 2024
Virginia
1 review
1 helpful vote
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I spent nearly 8 hours trying to get access onto the phone two of those hours I had the actual phone. I spent 1 hour with their customer service eventually I just said screw it and tried a different company which literally took me around 11 minutes to download and get everything straight. I only had the service 33 hours contacted them to cancel and refund the money we'll get this they don't refund anything unless it's their program that is not working properly. So if you buy one year membership you are toast If you buy anything you are toast because they're going to always say that their program is working properly. The customer service agent that I spent an hour communicating back and forth with via text because they don't have actual live support that you can talk to had to have been a foreigner with no experience because I had to ask him the same thing three to four times. And the only thing that you can get access to without having the actual phone is their location. You will have to have either the phone or the password and login info and send them a 2FA code which then you need to get from them to put it into the system. Trust me what I say this Go elsewhere I also use bark and they only charged me $1 for 3 days and it was super easy to cancel no problems I ended up going with a great company that has actual live customer service that you can talk to on the phone

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Date of experience: February 5, 2024
Alabama
2 reviews
6 helpful votes
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Tried setting this up on my daughter's phone due to technical teen difficulty. After numerous attempts at getting this to work, I contacted customer "support", who is less than helpful. They will take your money fast and then blow you off, blaming their inability to provide the service you paid for on you. Avoid this company AT ALL COSTS.

Date of experience: December 20, 2023
Canada
1 review
2 helpful votes
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If you want real time monitoring this app is not the one for you. You can get updates every 24 hours which is way too late to stop anything that is happening. You need access to phone all the time so you can download backup and then message customer service with screen shot so you can get a code sent to phone. 10-15 mins every time. I asked for refund in less than 24 hours and they will not comply.

Date of experience: December 5, 2023
California
1 review
3 helpful votes
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Auto renewal
October 28, 2023

I was going to try this for one month. I never used the product because it needed the device in hand to use. So I never used it but then they turned on automatic renewal amd changed my account for another month and won't refund me. They are scammers.

Date of experience: October 28, 2023
Kansas
1 review
2 helpful votes
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It was amazing
October 29, 2023

I will not deny that it is the best Mobile Phone Tracker for android phones. I was able to set everything up quickly and they gave me 2 more weeks because I bought a subscription for a month. Good enough

Date of experience: October 27, 2023
Nate D. — Umobix Rep
4 months ago

Hi, Levis S!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.

We will continue improving uMobix and make the user experience only better.

Best wishes,
UMobix team

Pennsylvania
1 review
2 helpful votes
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This is a fraud!
Be aware that his company has a return policy that states that no refund will be issued in case of:
The user refuses to re-install.
This app is very complex to install. I spent 4 hours with 2 customer service plus using an unuseful video After all the efforts, my husband and I couldn't install the app. I requested the reimbursement since we weren't able to do the installation. The answer from representatives Nicholas Griffin and Sophie Allen was "You are refusing to install it, so you don't qualify for reimbursement".

This company will make the installation process so difficult and blame you that it is your fault for not following instructions to force you to quit. Then, will claim that you are refusing the installation. I have a record of the 4-hour-plus hours' conversation with these people.

Date of experience: October 26, 2023
Tennessee
1 review
0 helpful votes
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This is by far the best smartphone monitoring app available. It delivers the information it says it will. And their customer service is great! Highly recommend!

Date of experience: October 16, 2023
Nate D. — Umobix Rep
4 months ago

Hi, Jos Z!

Thank you for taking the time to share your feedback with us. Your input is extremely valuable! We are very glad that you had a pleasant experience using our product.

We will continue improving uMobix and make the user experience only better.

Best wishes,
UMobix team

Indiana
1 review
2 helpful votes
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Should have 0
October 13, 2023

I tried the service, it did nothing but cause the device to crash using apps, failed to show the information it was promised (like snapchat) I even sent snaps from my phone to target phone and it still didn't get any of it. The worst was what it did to the phone. It completely OVERHEATED it, drained the battery on the phone within 2 hours. Even after changing every setting it didnt work. Im not a novice and this isnt the first service Ive used. On top of that, I was charged for over a year even though it was suppose to be month to month. After contacting customer service to cancel it. They refused. I went over their REFUND POLICY (make sure you read all of it, they make it practically impossible for you to cancel or get refunded anything) according to their policy I was qualified for at least a partial refund. I've reiterated it to them, shown them, proved it and they are still refusing and saying a refund is impossible. Wth is that? They keep pushing to add it back onto the device and just keep offering me 1 free month of service. I have a year left with this and they want to add an unnecessary extra month. I have been going back and forth with them for over a month now. Do not go with them!

Date of experience: October 13, 2023

From the business

UMobix is a brand new no hogwash parental control app, that allows you to monitor target phone activities, such as SMS, Calls, GPS locations, Facebook, WhatsApp, Keystrokes, Instagram and other.


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