I always had a positive experience with tropiflora. The plants are just beautiful and healthy. I've order many tillandsias and cryptanthus from them. I once ordered a crypt for my terrarium and instead of one offset they sent me a HUGE plant with over 12 pups! An expected surprise. Beautiful collection and fair prices, I'd say. However, I have encountered mealy bugs on one order, but it took a long time for me to notice so I didn't call them. I was able to successful treat the affected plants with some Indoor Pharm insecticide though and the plants held up well.