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Greece
1 review
0 helpful votes
Follow Nick T.
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Trying to leave a review it keeps throwing me out
Telling me to log in when I'm already logged in
An absolute crock of $#!£
Never again, not wasting anymore time on this clearly lefty, woke organisation

Date of experience: June 3, 2024
Massachusetts
6 reviews
7 helpful votes
Follow steve g.
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I have noticed over the years that trip advisor seldom posts negative reviews. I have tried to post several three star reviews and they have been taken down or not been posted despite them being objective. My only conclusion is that there is a conflict of interest somewhere in their business model.

Date of experience: November 11, 2023
California
2 reviews
1 helpful vote
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Legacy Vacation Club
October 28, 2023

Legacy Vacation Club, "Hilltop" in Steamboat Springs, CO has gone downhill over the years. For owners, there are high maintenance fees and yet, very little has been done to upgrade the rooms. The mattresses are poor in quality. The stove is so old one can not read the numbers on any of the dials. The carpets are stained and torn. There are no dishwashers. The rooms have not been updated regarding fire sprinklers. The sinks are slow to drain. If you are an owner, trying to find the time to vacation, it is very frustrating. Most dates they will tell you are booked and yet no one seems to be there. They save rooms for those traveling to Steamboat.
On the upside the staff is very friendly and helpful. They have some nice amenities, grills, weight room, and a swimming pool.
We have stayed our last time at Legacy Vacation Club. So many other available places to stay for the money.

Date of experience: October 28, 2023
Florida
1 review
0 helpful votes
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Rude people
September 17, 2023

This "community as they call it" consists of very rude people. They give their opinion on every word you say BUT answer the question you are asking! It's actually frustrating to post something on their forums.

Date of experience: September 17, 2023
Spain
2 reviews
0 helpful votes
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Overratted
January 28, 2024

Actually always found places recommended by Tripadvisor much worse and discovered by my self or another websites much better. Its just promoting big businesses and the rating stars are not reflecting the quality at all...

Date of experience: January 28, 2024
Spain
1 review
0 helpful votes
Follow Lynda G.
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Beautiful town house, completely refurbished to a very high standard.
We absolutely loved this house and the local bars and little shop were perfect.
The community pool was very large and never busy.
Spotlessly clean and beautifully appointed.
Would definitely stay here again.

Date of experience: July 20, 2023
Georgia
3 reviews
0 helpful votes
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TripAdvisor is, without a doubt, a traveler's best friend in the digital age. This platform has transformed the way we explore the world, offering a wealth of information, reviews, and insights that enrich every travel experience. Having used TripAdvisor extensively, I can confidently say that it has become an indispensable tool for any globetrotter.

Date of experience: October 15, 2023
Australia
1 review
1 helpful vote
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No cooling off for errors
September 5, 2023

When booking a tour in your app, I accidentally selected the wrong one. I contacted you immediately, literally within 1 minute. You refused to cancel without a 100% cancel fee, even though my intention was to cancel and book the correct one.
I understand that it was a late cancelation but it was also a late booking and the tour company would not have commenced any plans for my tour and were most likely not even aware of it within the few minutes it took between booking and cancelling! I feel it was very unreasonable and unfair, to not offer any type of leniency in this situation. Especially when your whole product is based around the customer using a self-serve app. This cost me $1500. I better not use you again in case I make a mistake, best to use an agency or book through hotels.Thats the message you're sending to customers when you don't provide any cooling off period for mistakes/errors. I mean- seriously- even a 10-20min window.

Date of experience: September 5, 2023
Georgia
2 reviews
1 helpful vote
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They don't check if the business that's listed is legit. They answer emails not for quality but quantity. They don't even read them. They approve businesses that don't have websites or any online presence. Just don't use them. Beware

Date of experience: January 14, 2024
Texas
11 reviews
40 helpful votes
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The new logo is over the top. I don't care what your sexual orientation is….but don't make marketing a travel business a venue to advance something many don't agree with.

Date of experience: June 29, 2024

Overview

TripAdvisor has a rating of 3 stars from 605 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TripAdvisor most frequently mention customer service, credit card and several times. TripAdvisor ranks 2nd among Travel Guides sites.

service
76
value
65
shipping
24
returns
27
quality
61
+29