We have been a two year user in our one small company and decided to roll out to the others. We love this product for it's breath of features but most importantly the amazing customer support by an educated, english speaking, well trained work force.
I'm a small general contractor with 5 full time guys. I was having difficulty billing customers with the paper time sheets my guys were filling out. This app Literally saves me thousands every year in lost time or undocumented work. Not to mention the documentation I can hand to my customers showing them the punch in and punch out times for my employees
Before - Our workers filled out paperwork with their hours. Every single week it was a headache - they didn't turn it in at all, or they put the wrong codes or they messed up how many hours they worked - or what the project name was. It was a real NIGHTMARE! Now with Time Clock Wizard - it is so easy for them to enter it on their cell phones and I have very few problems. If they do get something wrong or forget something, it is so easy to fix!
I have been using TCW with my team for about 8 months now recommend it to everyone! Any time I have a quick question to ask, someone is right there to help. No long waits on hold AND you chat with someone directly online.
Customer Service helped me out today with how to get employee reports, how to track tasks, jobs and job locations all with the help of three wonderful, smart people at Time Clock Wizard. They really helped me out with all my questions today.
TCW does what it's designed to do and does it very well. It doesn't overcomplicate anything. It keeps the features simple but versatile. It's ideal for a non brick & mortar business but works for stores as well. I can keep my employees time and also verify their location when the clock in/ out.
I have been using this tool for my business for over 2 years. I am able to manage, track, and shift my business activity with my staff. We work remotely, onsite with clients, and in our main office. No matter where we are, we have the ability to track our time so we stay accountable to our clients as well as our company. Thank you TCW for helping me get this under control!
We used to use paper timesheets for our employees hours. It wasn't accurate and we always had to ask for hours (often getting incomplete timesheets turned in). Today, with Time Clock Wizard, we are able to do so much more than track hours worked. We can easily run payroll reports for payroll, sync to quickbooks if we need to, as well as track hours worked for a particular job. We can also keep our employees honest by utilizing the GPS tracking.
I took over leadership of a department and was faced with a difficult challenge. I needed to measure what the team was spending their time on, but I couldn't make doing this something that became a job on its own. I found TCW and was amazed at how easy it was to use, administrate, report on, and get help with. I've found the entire experience fantastic and quickly implemented the tool for my team. I've been using it for over 3 years now and it has provided a great deal of value.
When TCW works, it's fine. The reports aren't exactly customizable, but I can edit them. However, quite often I do not receive clock in/out notifications (even though I have that setting turned on and did everything the support agent told me to do). Also, support agents are unhelpful. Several times I've been transferred multiple times just to end up with the same support agent... while waiting for a SINGLE response from ANYONE for over 15 minutes (being left on read, like I'm being ghosted after a bad date). I really don't recommend TCW at all.
Time Clock Wizard has a rating of 3.9 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Time Clock Wizard most frequently mention customer service and mobile app. Time Clock Wizard ranks 65th among Business sites.