I think this is my first time ever writing a negative review for a company, because it was that bad.
I recently finished a 12-month advertising period with them and have nothing to show for it.
They also offer website services which I unfortunately used and it was a nightmare. Process was supposed to take 4 months, but it ended up taking 12. The website was so poorly done. Our blog page didn't even work after going live. Once they fixed that, we literally had a blog post on our website that was for some other company. They didn't catch those glaring mistakes and others during pre-launch or post-launch QC somehow.
I am Abby with All American Freight brokers. I am working on "Thomasnet" from couple of months and was able to get suppliers and manufacturers in my contact. The best thing which I love about this platform is I can search companies by applying filters like regions and product, which eventually lead me to my desired customers. I wish, in the future, may this platform have access to more data which in turn will be helpful to its users.
In today's fast moving manufacturing settings, it's not always possible to get the best price due to time constraints when needing supplies and specialty products. That is until I found ThomasNet! Thanks to them I can research pricing and companies all in one spot without the hassle of a deep search of the internet to make sure we are purchasing the right product from the right suppliers. I often recommend ThomasNet when asked where to search for supplies efficiently.
We paid them for a "year" advertising, website redesign, and SEO. After 4 months we had a new website, but the number of actual customers contacting us through our site is down over 75%? Our company has had a website for over 10 years and our inquires have cratered since Thomasnet has taken over. Now we are told the contract is for 18 months and we are still paying.
This company front loads all of their work, which is basically only building a website that can be done for a fraction of the price other places, and then coasts for the next 12-14 months. It has been a massive expense for our company with little or nothing to show for it. Huge mistake.
Hi Nick,
I'm sorry to hear of the challenges you've faced so far in working with Thomas. I checked with the team working on your account and understand there has been several conversations and recommendations to help turn things around. Your team is committed to optimizing your results and I encourage you to bring any additional concerns to them.
Dan R
Thomas Marketing
ThomasNet Team.
I've been using ThomasNet for decades in numerous supply chain roles with different companies.
Motorola, Nippon Sharyo, Sumitomo, Chamberlain and now Dayco to name a few.
ThomasNet continues to be an excellent resource and experience every time. The site is user friendly with plenty of tools at your disposal. I especially like the one click RFI feature, which sends my request to 5 suppliers at once.
Thank you,
Oscar
Thomas.net is an extraordinary website, and helps you easily navigate through the many list of companies and their contact info. As a broker, this is very helpful because you can research companies in your area, as well as your niche. Thank you Thomas.net, for this platform! It's very helpful.
I recently attended a virtual webinar hosted by ThomasNet. The webinar's host (Cathy) did a great job in presenting Thomas really well in explaining how to use the website. Every time my boss asks me to source something, I go to ThomasNet first.
Thank you for giving the buyers industry such a valuable tool.
I was originally lost on ThomasNet.com, there are so many companies and items to search through. I like the idea and knew it could be a valuable resource if I could figure out how to use it. Cathy Ma did a free webinar explaining everything I needed to know and really set me on a track of success to get linked up with the companies that could take our company to the next level. Thank you!
I've been using Thomasnet for a couple years and in my line of business, it's been a wonderful tool to help me identify and locate the perfect manufacturers for my needs. It's simple, easy to use and has been a big help to me and our firm.
Their model works pre-internet now it's historic... This thing is as useful as blockbuster when netflix hulu are around. I do not recommend, money can be spent more appropriately using google ad words or web optimization. Check google trends and see how much this has fallen off. My parents used this back in the day. Get hip and avoid, way better alternatives for fractions of the price. Some sales rep is going to try and dismiss my claim, but these are just straight facts.
We enable suppliers to leverage their product content to increase sales, using our proprietary Navigator Platform technology. We also offer a suite of Internet and digital media solutions, from websites with product catalogs, to SEO/SEM services, to social media. Our Enterprise Solutions offer suppliers the benefits of syndicating product data across systems and sales channels.
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Business History
For suppliers (manufacturers, distributors and service providers) we provide strategic website development, tools
And technology to help them better manage and share product and service data internally and externally. Thomas’ suite of Enterprise Solutions enables companies to effectively manage digital product data for syndication across a variety of enterprise-wide systems and sales channels to meet their strategic business needs.
Navigator Platform, our proprietary technology is the hub through which we help our clients manage their
Information. The Platform enables CAD publishing, online catalogs, and syndication of detailed product data
To channel partners. We offer CustomSPEC for the unique needs of custom manufacturers. Through our
Digital Media Group we help companies build brand awareness and generate leads with our social media,
Email marketing and SEO programs.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this issue to our attention and we appreciate the feedback on your experience. We aim to complete our website builds within four months, though we often find that clients need more time as other business priorities pop up and deliverables get delayed. Unfortunately that appears to be what happened in your particular case. If you believe you are still missing promised deliverables or feel there is an action we can take to improve upon what was created, please reach out to us at this address:
https://business.thomasnet.com/website-support
Thank you,
The Thomas Team