The Foam Factory

I submitted my order through the internet and paid in full. Within the hour, I received an email from a company rep, Garrett who suggested getting a softer grade of foam. Beings that I have no experience in foam mattresses, I took that leap of faith and changed my order. Thank God I did. It was still very firm but to absolute perfection for me. I know for a fact if it would have been any firmer it would have been an issue. I was so appreciative that Garrett reached out. That is true customer service at its finest. Easy online ordering, great customer service, fast delivery, and a perfect comfortable product that was cut to perfection.

Having work done on the house and purchased our divan weeks ago but didn't want it delivering immediately. Foam Beds kept it for us until we were ready. Great service throughout, from buying to receiving.

I replaced by back fiber filled cushions with super soft foam. What a difference! No more lumpy cheap fill. I opted not to dacon wrap, because the previous already had. If you don't have dacron, I highly recommend you get them dacron wrapped. My back cushions went from uncomfortable lumpy to soft and supportive@

We own a 10yr old Ethan Allen couch. We loved the texture, color and structure and all that has held up very well. BUT we couldn't figure out if the cushion seats were sagging or the underneath was giving out. We added the proverbial "plank of wood" under the seat cushions and well, it didn't really work. So, I searched and searched for a company to custom for our needs. Foam Factory was it! I measured, sent the info, they sent the cushions within 10 days! I let them air out for about 36 hrs and couldn't wait replace my old ones. The difference is astounding! Sitting is firm but comfortable again! We're not sagging down or slumping deeper into the bottom. It saved us $$$ from affording a new couch and we couldn't be happier. Shipping also was great and packaged well. Will be ordering more cushions for our wing-back accent chairs soon enough. Wish I could give it 10 stars! Thank you FF!

Ordered black foam for a speaker grill. It arrived promptly, but was grey. I contacted the company and provided photos. They responded promptly, but did not explain the difference between the advertised color and the actual product. They provided an address to return the foam, but I would have had to pay for return shipping (in addition to the original shipping), the combined cost of which would have been more than the value of the purchase. They did not offer to provide the correct color or correct their marketing materials or refund the postage. I will not use them again and cannot recommend them.

We bought a pretty expensive sofa that had down back cushions and foam/down seats. These were too soft and the sofa always looked unkempt. The Foam Factory created replacements for back and seats and the sofa is new excellent!

Actually the name of this company tells by itself. I had a need to buy a new mattress or bed in order to provide myself with the comfort and calm sleeping, as my old bed and mattress are in a very awful condition. I believed that if i would apply here I would definetely get the same stuff as I had, and I would have a need to change it after the 5 years. Fortunately, it's not like that. The mattresses and beds are produced with a high quality and I can state it because half of a year has already passed, but new bed and mattress don't even lose their features.

Ordered sheets of foam needed for flat recreational application. They showed up in a roll in a cobled together box made of two boxes taped together. This was several sheets sent to me in a roll. The memory on the closed cell foam sheets is difficult to get back to flat once it has lived in a rolled up condition to your door. If you want to spend several days weighting the rolled sheets down in an attempt to get them t lay flat this is your company. They make boxes for shippijng these products they just dont have them in house. Pathetic. Caused me couple days on my schedule and several hours of labor not planned. Other than that its good product and they got it to me quickly albeit in a cobbled up roll