Taxbandits

I am very happy with TaxBandits, because their site is easy to follow, customer service is real people (not bots, unlike another similar service), and they are super helpful and fast. I will definitely use them again and highly recommend this company.

I am an accountant for various business and I am very satisfy with their great services it's and simple way to go and helpful. It's great and I am not in any way affiliated or know anyone in that business. I usually
Too busy to write reviews but the service is so great that I have to do it.

I used two other online providers. After dealing with poor, or no customer service and clunky interfaces, I decided to switch again. After using TaxBandits over the past year for my payroll, I've come to love the interface and the ease of navigation. Customer support is solid and very responsive. The price is competitive. Plus, I LOVE being able to quickly find prior filings and print off the form AND the acceptance confirmation.

Filling the forms out is very slow, as if they were using a 56k modem. My net connection is fast with all other websites so the problem is not on my end.
Attachments don't look very good, for example a date of April 15 sometimes shows up with the date and time. Other times there is a very limited number of characters allowedto enter information.
On one section the software does NOT calculate the total but I have to enter it manually. I had to amend my return because of this and I had to pay $49.95 to do this. I will search for another co. To use next year.

SCAM! I was contacted by the IRS that they never recieved a single forum from taxbandits. I then called their support line and they couldnt give a actual confirmation number or anything that I can give the IRS as proof. Basically a waste of time and money. Now there are penalties bc TaxBandits decided to steal my money and not for their job. SCAM!

I had an unfortunate experience with Christina from Tax bandits. She wrote" because you failed to comply with a missing 8543 form we are closing your account permanently". When I called to explain that the client moved, could not be reached, and changed tax preparers, and that I filed the form 940 manually. She was unmoved.
I tried calling the main office of SPAN Enterprises, LLC to speak with Agasthian Sundaram, listed as the principal on the SC LLC filing. I was told he was not available to speak with me and that Christina " called all the shots"

All great, raving reviews. Businesses hire companies to write good reviews. No secret there. Well, here's one bad and negative review based on my experience.

My non-profit organization filed its 990 N via Taxbandits, not realizing that it also could and should have been filed FREE through the IRS's website. The mistake was acknowledged less than one hour after submission of the form, however Taxbandits refused to refund our money.

This type of greedy, money-grubbing behavior is antithetical to the principals of nonprofit organizations who depend on honest members of the community for furtherance of their programs and services to populations who rely on them. Taxbandits is guilty of false and misleading information, as well as unethical and unfair business practices.

I am filing a complaint with the attorney general in my state and also intend to file a complaint with the Federal Trade Commission. The IRS needs to know that Taxbandits is falsely representing that nonprofits have no other option than to file their 990 N through its website and not the IRS.