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Uniform AdvantageReviews 56

1.7
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Uniform Advantage Reviews Summary

Uniform Advantage has a rating of 1.7 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Uniform Advantage most frequently mention customer service and business days. Uniform Advantage ranks 53rd among Uniforms sites.

service
6
value
6
shipping
6
returns
5
quality
5
New York
1 review
0 helpful votes
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Charged Twice
February 18, 2024

Sent a top back and paid postage at post office of $5.98. To my surprise when I looked at my charge account receipt I was charged $8.99 postage by Uniform Advantage. Will not be ordering again.

Date of experience: February 16, 2024
Tennessee
1 review
0 helpful votes
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S.Barton
January 21, 2024

Absolutely by far the worst uniforms ever! I ordered 3 joggers an 3 tops ordered the same brand butter soft just as they said in order to insure the same color. JOKE, JOKE,JOKE, every bit 3 shades off from each other. Less than 2 months old an they look older than the uniforms I bought at Walmart 5 years ago. Faded worn looking. If I could I would rate them lower. Yes the price was better than other sites but the product is sorry. I kept them because I had lost 100 lbs an started a new job an needed them I should have sent them back but the stupid company charges 2 arms an a leg to do that. SO BUYERS BEWARE STAY AWAY FROM THIS BUNCH! Pay a penny more an deal with a better company an in return receive better product.

Date of experience: January 21, 2024
Tennessee
1 review
0 helpful votes
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Christmas gift
January 10, 2024

Bought shirts for my daughter. Wrong size. U cannot exchange. Have to return and re buy. They charged $8 for each shirt to return. So I pd shipping when I bought them & an additional 16.00 to return them! You lost my business.

Date of experience: January 10, 2024
Texas
2 reviews
1 helpful vote
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Scam
August 17, 2023

Scam company, avoid them. They will ship u over-sized scrubs and will not send you return label for their fault

Date of experience: August 17, 2023
Washington
1 review
0 helpful votes
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First off, I ordered one size bigger than what I thought I'd need. Turns out, it was still 2 sizes too small, at least.
Then, I tried to return the two pairs of scrubs I bought. At this point I ran into two problems. 1. They will not refund the ENTIRE amount. You will get back to the cost of the item. You will NOT get back sales tax or shipping costs (in my case, this amounted to roughly $10). 2. Even though you're NOT getting your money back for shipping with the return, you will still be charged an $8.99 shipping fee for returning the item. So suddenly, of my $33 order (after taxes and shipping), I was going to be getting back $13 or $14, give or take. Almost $20 that they were keeping despite their sizing being inaccurate and getting the items back with the tags still on!

Date of experience: July 27, 2023
Georgia
1 review
0 helpful votes
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Horrible Scrub site
July 11, 2023

I don't really like the layout of the site but it does have some nice scrubs. However, some scrubs are overly priced and every scrub brand makes sizes a little different. So I bought a pair of scrubs and after I find out the customer is responsible for paying the returns and even you want an exchange for a different size, the site will make you return the wrong size scrubs and purchase a new set of scrubs. It seems like this company doesn't care about its customer just a way to make the most money

Date of experience: July 11, 2023
Illinois
1 review
0 helpful votes
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Wonderful staff
September 19, 2022

Anytime I come into the store located on 108th street, the ladies there; kat, aj, & Asia are always so helpful & wonderful. Always positive attitudes! Should be very proud of the staff you have to run that store. Good employees are hard to come by now a days. If I could give more than 5stars (: I definitely would. Thank you again ladies for all your help!

Date of experience: September 18, 2022
Oklahoma
2 reviews
1 helpful vote
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Worst service ever
December 12, 2017

Was told when I placed order on nov 24 that three items were on backorder, but would ship in 7-10 business days. Heard nothing about a delay, finally wrote on dec 12 to check status and they casually responded that still on backorder and would be possibly be shipped dec 22. Treated me like I was stupid and couldnt do the math that it was more than 7-10 business days. They didnt even bother to say sorry, but guess its because they dont care. Very, very, very poor customer service. Will never order from them again.

Date of experience: December 12, 2017
Georgia
1 review
0 helpful votes
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Never Again
October 14, 2017

Waited two weeks for my scrubs to come in. They are too exapensive and made from cheap material. My scrubs were so thin that all the pockets have holes in them already. I will not be doing business with them again.

Date of experience: October 14, 2017
Illinois
1 review
0 helpful votes
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The worst
August 8, 2017

I cannot express how much I don't like this customer service. It's been over a month and haven't received my order. Called them to check on it. No one called me back.

Date of experience: August 8, 2017
Texas
1 review
1 helpful vote
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I'm only writing this review to outweigh all the bad on the internet. Overall, I was happy with the product and it fits perfectly. I hadn't read any reviews about the site before placing my order and haven't ordered from here before. Honestly, seeing all these reviews made me nervous and I almost cancelled my order. Customer service was very prompt on both the phone and over email. One suggestion is if you do order from this company, make an account FIRST. You cannot track your order status through the website unless you have an account. My only complaint is similar to others in that I didn't receive my scrubs until 3 weeks after placing the order online. Since I wasn't in a time crunch I waited it out. If you can wait, it's worth it.

Date of experience: July 3, 2017
Arkansas
2 reviews
1 helpful vote
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Total of my order for maternity scrubs was $216. I used $200 worth of gift cards, and I authorized payment of the remaining $16 of the bill to be paid via my PayPal account. After 10 days of having no idea if my order was being processed/shipped/etc, I finally got an email that said it had shipped... soon followed by another email that my account was charged for the FULL $216 amount! I don't have that money to pay right now, which is why a family member had given me the gift cards to use! It has been 4 days now, after staying on hold for hours, leaving 4 voicemails, and sending emails to their customer service dept, I have not heard back from anyone! I am at a loss as to how to get in touch with these people!

Date of experience: April 21, 2017
North Carolina
1 review
2 helpful votes
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I ordered 5 tops, they were HUGE, the size charts are way off. Tried to return them and they wanted $12!

Date of experience: April 13, 2017
Arizona
1 review
3 helpful votes
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Shop at your own risk
March 31, 2017

Please be aware that YOU have to pay for return shipping if the item doesn't fit! I usually buy scrubs from Amazon, I should have stuck with them. I now have scrubs that are too small and I refuse to pay $13.00 to return them. It also took 3 weeks to deliver. Shop at your own risk.

Date of experience: March 31, 2017
Illinois
1 review
1 helpful vote
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Worst experience
January 10, 2017

I placed a large order a few things didn't fit I sent them back two months ago and they insisted the credited my account only they didn't I have my statements to send them and they don't care they said it was credited end of story

Date of experience: January 10, 2017
North Dakota
1 review
2 helpful votes
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I've ordered and never had issues until my last order, December 9th ordered 5 tops, only two came in approximately in two weeks, received a email stating one was not in stock, and the two others have STILL as of today January 2, not been processed, called repeatedly to see what's the deal, no answer, just a message to leave voicemail... hu?... love the prices and deals, not sure I'm going to order from them again, seems like a lot of customers feel the same...

Date of experience: January 2, 2017
Arizona
1 review
1 helpful vote
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Can you give less than 1 star! Size chart is WAY off. Paid $15 in postage to exchange size. Still way off! Charged my credit card twice! Avoid this company!

Date of experience: December 14, 2016
Georgia
1 review
0 helpful votes
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WORST PLACE EVER! DO NOT PURCHASE ANYTHING THROUGH THIS PLACE! THE ABSOLUTE WORST CUSTOMER SERVICE. COULD NOT GET THROUGH TO ANYONE BY PHONE, WHENEVER I CALLED SOMEONE WOULD JUST ANSWER W/O SAYING ANYTHING AND JUST HANG UP! I KEEP EMAILING CUSTOMER SERVICE AND CALLING AND HAVE NOT RECEIVED ANY FEED BACK ON MY EXCHANGE! WHERE IS MY ORDER I SENT YOU 2 WEEKS AGO!?!?!?!?! HORRIBLE!

Date of experience: November 8, 2016
Kansas
1 review
1 helpful vote
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Worst site ever!
October 21, 2016

Could not reach anyone by phone. It was constantly busy. One time it went through and I got a voicemail stating the entire company had a phone outage. Sent 2 emails regarding my order and never got a response back!

Date of experience: October 21, 2016
California
1 review
2 helpful votes
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Don't waste you time
September 9, 2016

Ordered a top on August 29th... on Sept 9th I emailed them inquiring when my order would ship. Got a reply from Ashley at customer service that per my request to cancel my order... that my order had been cancelled... CROCK OF CRAP...
DO NOT ORDER FROM THEM... THEY SHOYLD BE SHUT DOWN

Date of experience: September 9, 2016

About the business

LydiasUniforms.com offers scrubs, nursing uniforms, medical scrubs, nursing shoes and medical supplies. Brand name scrubs at discount prices. Free scrubs catalog available.


tafford.com
Charlotte, NC, United States