How would you rate Taco Bell?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Luisa B.
Unfollow Luisa B.
Send Message
Share Review
Report Review

VERY BAD SERVICE!
February 15, 2025

I went to the Taco Bell in Forest Park, OH, today, Saturday, 2/15/25, at 5:25 PM. The lady at the drive-thru asked me if I wanted any sauce, and I responded, "OK." She then said that "OK" was not an answer and that she needed a yes or no. So, I said yes.

Then, she asked me if I wanted any sauce. I asked her to tell me which sauces they had, and she listed them very quickly. I asked her to please repeat them, and this time, she said them very slowly, but I could hear the hate in her voice.

I told her I was sorry if she was having a bad day, and she replied that she was not having a bad day. Then, she said she was not going to serve me and asked me to leave. I requested to speak to her supervisor, and she claimed that she was the supervisor.

I am just amazed that an employee representing a company could treat a customer this way.

Date of experience: February 15, 2025
Utah
1 review
1 helpful vote
Follow Paul C.
Unfollow Paul C.
Send Message
Share Review
Report Review

F*** Taco Bell
September 2, 2024

No matter what. I don't care if you spent $500 on sauces and whatever, the quality of your menu is trash. The quality of your sauces is trash. The quality of your customer support is trash. You are trash. $#*! off.

Date of experience: September 2, 2024
Alabama
3 reviews
1 helpful vote
Follow Russell B.
Unfollow Russell B.
Send Message
Share Review
Report Review

Rewards
March 5, 2024

Why does one have to have the Taco Bell App to get rewards? Some of us don't particularly care to put a credit card on our phones just so I can use an App. Your policy with your App and lack of rewards for cash paying customers will alleviate me using your fast food stand.

Date of experience: March 5, 2024
Ohio
1 review
0 helpful votes
Follow Aiden W.
Unfollow Aiden W.
Send Message
Share Review
Report Review

I hate this place
May 14, 2024

I ordered a taco and it all fell apart right away and the service is horrible the woman was rude and I was very mad I went to look if I had all my stuff they didn't have a drink? Like all this dry stuff with no drink? That's why I rated it 1 star

Date of experience: May 14, 2024
Minnesota
1 review
0 helpful votes
Follow Carl M.
Unfollow Carl M.
Send Message
Share Review
Report Review

Sign says open 9:00 a.m. wife asked me to meet her in the grandson there for breakfast at 9:20 was not open One customer already turned away finally wife called they were going to open in 3 minutes now it's approaching 9:30 customer walked in behind us sat down on his phone saw nothing but kiosk's there I asked who I assume is the lady manager if we could get service and she ignored me another customer came in behind us so does this the only way we are welcome to America I'm not doing it he left we again approach staff and asked him if they would take our order they said they've been busy kind of like didn't care just treated us like dirt we left other customer that came in with us left place was empty they said they were busy they weren't doing anything nobody deserve lost our business won't go back

Date of experience: February 25, 2024
Texas
1 review
0 helpful votes
Follow Brooke G.
Unfollow Brooke G.
Send Message
Share Review
Report Review

The concern about my issue is astonishing. I've sent 4 seperate emails re; this issue which would have been forgotten had I not been ignored by the complaint dept it is now about the principle and the undenying lack of concern for the bad experience I had at taco bell. The auto response says "we're on it.". Ha... What an incorrect statement that truly is. My complaint is lost in the abyss and obviously of no importance to taco bell that's fine though. 4 emails with nothing back is enough. I will now move up the chain of command and go directly to the corporate office maybe someone there will value my being a loyal customer and having this type of blatant inconsiderate slap in the face of nothingness that I've gotten from this department. Thanks for doing not one single thing or even acknowledging my existence. And for making me so
Utterly irritated and disgusted that Taco bell is the last place I'll ever go.Taco cabana it is!

Date of experience: January 9, 2024
Washington
1 review
1 helpful vote
Follow Amy E.
Unfollow Amy E.
Send Message
Share Review
Report Review

RIP OFF
January 23, 2024

I picked up a box from Taco Bell's with 6 soft burritos n 6 hard tacos the price was 24 dollars insane! The burritos had a teaspoon of meat on them more lettuce than anything you can actually fold them up and there are smaller than a frozen pizza roll you buy in the bags! No meat what so ever! N the same goes for the hard tacos no meat all lettuce it was awful if anything it should of cost like 8 bucks for something like that to charge $24 for literally a handful of lettuce is shameful I will never ever spend another penny at Taco Bell ever they are truly a rip off! PATHETIC

Date of experience: January 23, 2024
Canada
1 review
0 helpful votes
Follow anonymous f.
Unfollow anonymous f.
Send Message
Share Review
Report Review

Terrible
January 5, 2024

I'll be honest taco bells food is good but the after math of eating it is not good. See Taco Bell is pretty much just using us for our money now. You see i have purchased Taco Bell today and moments after I had a very bad stomach pain and I am stuck on the toilet and having diarrhea due to there poor food that makes people end up like this after there food. Taco Bell I would like to know what's in your beef because it's not usual to be ending up like this after eating take out because I never end up like this after I purchase take out. Very disappointing so terrible.

Date of experience: January 5, 2024
Mississippi
1 review
0 helpful votes
Follow Ame. A.
Unfollow Ame. A.
Send Message
Share Review
Report Review

Last night me and my mom ate the $5 cravings boxes. This morning I woke up and immediately got diareah and also felt queasy and know it was the Taco Bell food right before bed.

This morning my mom ate the rest of hers and she also got immediately sick from it aswell.

Date of experience: February 20, 2024
California
1 review
0 helpful votes
Follow Bobby S.
Unfollow Bobby S.
Send Message
Share Review
Report Review

Food sucks
February 20, 2024

I paid $13 for number 6 /2 Chalupa's one taco and a drink. The Chalupa had no chicken meat in it whatsoever. Just very little standard. The taco had no meat either. For $13
And the drink had no flavor. I threw it out the window.
I haven't gone to Taco Bell in quite a while, thinking it was going to be good.
You suck Taco Bell. I'll never go there again. Your food sucks. Sucks sucks sucks sucks no wonder your lines are empty..

Date of experience: February 20, 2024

Overview

Taco Bell has a rating of 1.5 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Taco Bell most frequently mention customer service, sour cream and fast food. Taco Bell ranks 311th among Restaurants sites.

service
88
value
82
shipping
35
returns
36
quality
73