Swagbucks

How would you rate Swagbucks?
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New York
6 reviews
0 helpful votes
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Liars
March 4, 2025

Don't waste your time with this app. They do not honor their offers. I hope this business folds soon. I completed all necessary steps, submitted proof and they still denied it.

Date of experience: March 4, 2025
GB
11 reviews
20 helpful votes
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Angelica is back again
February 17, 2025
Updated review

This customer service agent will not award you points for a problem on their surveys Before she came back other agents would Youd think it was out of her own pocket

Date of experience: February 14, 2025

Be very careful
October 23, 2024
Previous review

Swagbucks are refusing to pay my earnings unless I verify myself They are stealing my money by refusing to pay it I don't know why they are doing this but Dean customer services refuses to budge

Date of experience: October 23, 2024

Stupid agent
November 3, 2023
Previous review

One particular agent seem to be back on the team on Swagbucks. All he can say is disqualification. I have told him in the past to stop communicating with me and it took me to submit a complaint to prodege to get it stopped Now he's back and its started again i just completed 7 minutes of a 10 minute survey and he's at it again Am going to submit another complaint to prodege

Date of experience: November 3, 2023

Hopeless customer service
August 11, 2022
Previous review

I am owed 208 points for a shop I did at boots on 30 August I have sent details multiple times but customer service have ignored it DAVE in particular doesn't either read my emails or look at my screenshots I have reported this to Prodege and am waiting for a reply
All he can say is it hasn't tracked AVOID DEALING WITH HIM For some reason I can't add photos

Date of experience: August 11, 2022
Florida
8 reviews
10 helpful votes
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Swagbucks is the exact same setup as inboxdollars. The same things go wrong, barely any of the surveys work. They display all of the same messages as inboxdollars. Almost all of the surveys take you to samplicio.us which then displays the exact same message that inboxdollars does.

Date of experience: November 28, 2024
Virginia
1 review
0 helpful votes
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My account was deactivated. No warning or reason. Support can not be contacted because one needs to sign in. SHAMBUCKS.

Date of experience: March 5, 2025
Utah
1 review
0 helpful votes
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I worked hard to earn a $50 gift card. The same day that they emailed my gift card had shipped, swagbucks deactivated my account so that I couldn't actually use it. I lost all of my points. This hurt my feelings especially around the holidays. It takes SO long to earn points. I wouldn't recommend this waste of time and space app to anyone. DO NOT DOWNLOAD 🚨🚨🚨🚨🚨 DONT WASTE YOUR TIME SPENDING AN HOUR ON A 15 MINUTE SURVEY, JUST TO HAVE YOUR ACCOUNT DEACTIVATED PERMANENTLY. I wouldn't expect more than $20 IF THAT. Anything high priced they'll do anything in their power to prevent you from getting paid. Support team was zero help.

Date of experience: December 17, 2024
Nigeria
4 reviews
1 helpful vote
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Appreciated for dedication and commitment over the years. Swagbucks has been there for me, the best online earning sites I've ever seen. With different ways to earn Swagbucks and later convert them to actual cash ranging from answering surveys, playing games, shopping etc. Swagbucks is the best, I've personally had fun using this website and I can encourage others to make use of it too. And you can redeem rewards via PayPal, gift cards, coupons and other convenient means.

Date of experience: August 30, 2023
Greece
1 review
2 helpful votes
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A lot of big brands here have a low trust score and thats natural because customers usually leave a review when they are disappointed about the product they purchased or used. So I can't understand why 30000 reviewers would praise Swagbucks because they are "earning" one dollar a month for spending endless hours of their precious time to answer to hundreds of surveys. Unless they are chatbots. Me too, I have answered some surveys and only after completing them I was informed that I was not worth that 1 cent for my time. There was an offer to download the Monopoly Go App and earn 30 USD by completing level 101 within 30 days. I did that in 16 days and guess what? They tracked until level 71. I emailed them before the deadline about this issue, and guess what? They never replied. Swagbucks.com is definitely one of the biggest scammers and fraudsters online, so just don't waste your precious time for them. They make money thanks to you and they laugh at you.

Date of experience: March 30, 2024
Nevada
4 reviews
14 helpful votes
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Holding me money
July 28, 2023

For 3 days I am waiting to get paid via paypal. Other sites pay me instantly which is the norm for surveys right now. People who do this need their money immediately and will not work with a site who thinks they can hang onto it for awhile and expect the same people to continue to use their site. I'm owed $10 7/24, $10 7/25, $10 7/27

Date of experience: July 28, 2023
California
1 review
5 helpful votes
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I am a long time member of over 2 years and have used thier site everyday during that time so im very disappointed that when I provided proof of survey completion they did not take the time to look into it they just gave me a boiler plate answer and said if the survey companies don't want to pay too bad instead of recognizing thier was a mistake and fixing it. For whatever reason thier were issues over the weekend with survey payouts even though you completed the survey in full so I took screenshots as proof amd provided them so they could look into it and instead I got 4 copy and pasted email messages saying that if survey companies refuse to pay then too bad even though in the past they woukd investigate and give you the payout that was not rewarded. Terrible customer service and support in my opinion.

Date of experience: October 30, 2023
South Carolina
8 reviews
3 helpful votes
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Cannot Login
November 8, 2023

I recently tried to sign up to Swagbucks, but encountered a technical error that prevented me from logging in. This was extremely frustrating, as I had been looking forward to using the platform and the rewards it offers. I tried multiple times to get the login page to work, but to no avail. As such, I wouldn't recommend Swagbucks to anyone who wants an easy online experience.

Date of experience: November 8, 2023

Overview

Swagbucks has a rating of 2.7 stars from 9,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swagbucks most frequently mention gift card, long time and many times. Swagbucks ranks 2nd among Free Stuff sites.

service
350
value
349
shipping
231
returns
187
quality
316
This company does not typically respond to reviews
+327