Survey.walmart

This Walmart is getting worse and worse every time I go in there. I get better deals and service at No frills and food Basics. While other customers are waiter the cashiers would rather watch you bag your own groceries than help. If there was two longer belts people wouldn't feel so rushed. If getting self serve is your way of saving and serving the customers better you are definitely going in the wrong direction. I am a senior with low vision and if you think going through the self checkout is best and risk of being accused of stealing if I miss an item. Think again.

If I could give negative numbers I would! It should be a score of -100! Completely ridiculous! This place is a complete joke and gets worse and worse everyday! 2, count them 2 lanes open! And about 30 people trying to check out. No sense of urgency from anyone in customer service. No manager in site! A CSM just staring at the lines, but not doing anything about it. No call for cashiers! Nothing at all. Just plain idiotic. Whoever is in charge needs to be reprimanded or get some basic customer service and management classes in. 20 years in customer service and I can say I would never of stood for this without at least helping out! It's like this all the time.

One of your employees caused a very hostile environment after being asked to grab a purchase item that was damaged. After refusing to grab the item he started making comments and comfortable statements towards me, which led to a big scene in the store after asking him numerous of times to stop his behavior, he continue, which led me to, tell him that I was going to start recording at this time he refused to get the manager and refused to walk off after I asked for him not to be in the presence of me while I'm purchasing my items if he was not going to be a help to resolve what was needed he left, came back to argue some more.

I was at the Walmart in Grand Blanc Michigan first of all... upon checking out I used coupons which I was told they would not honor them because they would have had to enter the amount manually because the item cost more than the coupon... since when has Walmart not honored coupons? Then after I checked my receipt I was charged for an item that the cashier took back... how are people getting trained... or is your policy just to put anyone on a cash register and tell them that they don't take coupons?

Recently had my account cancelled due to excessive returns
King size bed with no headboard.
Dining table with no legs
Very poor customer service and no QC
Goodbye Wally and hello Amazon Prime s as nd Wayfsir
Ask yr friends
Ask truckers and they will tell you. Very busy with returns fr Walmart.
They have deleted my account and I no longer have access to account with pictures. I wonder Why?

Today February 16 2021 around 11:49:55 a store supervisor came over to tell me my ID was not valid, I explain to him it says void because I received my driver license after my ID so they put void on it just to let an officer know I have a license. The associate began going back and forth about learn your policy and that if I don't be quiet I can go some where else, I ask him that he was still talking while with other associate and he told me he could. I would like to know who trained this person that he can talk to a senior citizen the way he did, instead of apologizing about the situation he kept going back and forth with me. I ask to not get smart with me and still kept talking back instead of walking away. I have always be a loyal customer at your store and the store near by. It really disturbed me all day until I'm totally stress over how someone who represent Walmart would act that way in the front of the store with other customers watching. I am over 55 years of age and have work in retail many years and have been manager and supervisor where I have worked.

My husband and I went in to buy dish soap which turned out to be a $178 shopping day. Took about 20 minutes to shop we wanted to be in and out. Well lines where long with only 4 register's open stood on line for over 40minutes then when leaving girl at door had the nerve to ask for my receipt I looked at her and said your kidding. Got outside in parking lot to discover cashier rang us up for double laundry detergent we only had one Went back into store to customer service counter to stand on line for another 15 minutes. Cashier's were not apologetic at all. I will NEVER shop there again