Ordered 5lbs of grated Parmesan cheese. They shipped it in a plastic mailer with a small ice pack….to Arizona were it is 110 degrees. Cheese arrived spoiled and melted. They would not refund or replace it. Offered me a 20% coupon. Don't waste your money here.
I was sold $50. Of 1 year old "fresh" espresso beans. 1 year old is "fresh"?! Whaaaat?!
They said to send them back for a refund. Why? So they can resell them to an unsuspecting customer?! What's wrong with send a photo, and put them in compost, where they belong?!
Horrible customer service. Not ethical.
Cheaper than Amazon per ounce, but it takes longer to arrive - best to plan ahead.
At Supermarket Italy I found everything I needed at a very competitive price. The service is efficient and the order was packaged with extreme care. And I'm happy to buy from an independent, family owned business
Very easy to place the order and the item was shipped quickly. The item arrived packed in plenty of bubble wrap and paper in a box large enough to
Adequately protect it. I couldn't be happier with the service!
I love the place it has so much to pick from. My order came in very fast. I only wish that the amount to get free shipping wasn't as high. I will definitely order again, but I will have to wait to put in a big order. Loved everything I got.
Received a package of spoiled octopus that was very late getting here. Had to throw it in the garbage very disappointed have been trying to get my money back for days Neither Supermarket Italy or FedEx seem to want to make it right have nothing but bad things to say about both companies at this point. If you can help refund my money, it would be greatly appreciated
I haven't been disappointed with any of the products I have gotten and the order arrived much faster than I expected which was a plus! They carry good quality items that you cannot find even in fancy grocery stores and their prices are hard to beat for the quality!
I ordered 24 packages of flour. They sent it to me in 3 packages without charging me any extra. Another company wanted to charge me $30 extra for shipping for the same order. The flour is always perfect compared to ordering from places like Amazon where the flour smells like laundry detergent.
I found products unavailable anywhere else in the US and the shipping was fantastic. Everything was carefully wrapped and arrived in perfect condition.
Overview
Supermarket Italy has a rating of 4.3 stars from 4,821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 1st among Grocery sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members