After years of delivering nothing but the best service and excellent products for good prices, the company, in my case,
For this order, appears to have gone ghost.
My order for November 7,2020, was never received, although the payment was charged to my account. No response to multiple emails amd calls, including one relayed from PayPal.
Something is wrong and apparently it happened suddenly.
This product is simply coming from overseas, it's not made in the Texas as stated. Having received the product, they were lazy and decided to overlap the new shipping label over the old. Very sneaky business which will not honor refunds.
Ordered at the end of July and again in August (stupidly)... never received order and never got a refund either. Tried emailing and calling, but no response. This website is a TOTAL SCAM. Please don't get fooled like I did.
I placed an order for soap at the end of September. My card was promptly charged, but I have not yet received my order (or received a shipping confirmation for that matter.) Despite numerous calls and emails, I have never even heard back from them. I have had to dispute this with my credit card company. Please do your research and do not attempt to purchase anything from this site.
Placed an order over 2 weeks ago and never received a product or shipping information. I tried contacting them multiple times over phone (left 2 voicemails), emails (to their 2 different accounts), and their web form. Have not received a response! Sad because I've ordered from them in the past, I'm sad that it is now just a scam.
No soap, no responses to multiple calls and emails, and no refund. Out $50 for 12 bars! I ordered from them before and no problems, as recently as Jan. 2020, but my Dec 2020 order and money went into a black hole. Where did they go?
What happened to this company? I was a loyalty customer and it cleared up my acne 100% I'm so disappointed I'll never receive my order I don't want to lose the best soap that had ever happened to me I've emailed, I've called and I even sent a letter to the address provided on the card with my receipt order form I'm so disappointed and scared this soap will be gone forever I don't want my acne to return again I'm truly heartbroken over this. I've tried many many products and this soap was #1 pls bring it back!
I ordered on in October. Have not received shipping info or the product. Sent an inquiry to their customer service. Crickets! Complained to Pay Pal. No real help there. Do not order from this company! EVER! Should their products ever show up on Amazon where I used to purchase their soap from you can bet I will boycott any of their products! RIPOFF!
Purchased a large quantity for a benefit fund raiser for my son's school and paid hundreds of dollars and never received the product or a refund. I emailed multiple times and asked for a response and never received one. This is a fraudulent business run by scumbags. I hope they rot in hell.
Ordered at end of April. Took money out account. Never received products. Sent email. Never had response back. Sent another email and voice message may 26th. I previously ordered through Walmart and received within 2 weeks. There was a business card in order so I figured I would order directly from them since family says it was helping their face. Never received. No calls. No email. Only money taken out of account.
SulfurSoap.com has a rating of 1.8 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. SulfurSoap.com ranks 308th among Bath & Body sites.