SulfurSoap.com

How would you rate SulfurSoap.com?
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Florida
1 review
2 helpful votes
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After years of delivering nothing but the best service and excellent products for good prices, the company, in my case,
For this order, appears to have gone ghost.
My order for November 7,2020, was never received, although the payment was charged to my account. No response to multiple emails amd calls, including one relayed from PayPal.
Something is wrong and apparently it happened suddenly.

Date of experience: December 9, 2020
THBA B.
Canada
3 reviews
27 helpful votes
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Just a PO Box company
September 4, 2018

This product is simply coming from overseas, it's not made in the Texas as stated. Having received the product, they were lazy and decided to overlap the new shipping label over the old. Very sneaky business which will not honor refunds.

Date of experience: September 4, 2018
California
1 review
9 helpful votes
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Stole my money
August 22, 2020

Ordered at the end of July and again in August (stupidly)... never received order and never got a refund either. Tried emailing and calling, but no response. This website is a TOTAL SCAM. Please don't get fooled like I did.

Date of experience: August 22, 2020
Pennsylvania
1 review
2 helpful votes
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I placed an order for soap at the end of September. My card was promptly charged, but I have not yet received my order (or received a shipping confirmation for that matter.) Despite numerous calls and emails, I have never even heard back from them. I have had to dispute this with my credit card company. Please do your research and do not attempt to purchase anything from this site.

Date of experience: November 16, 2020
New York
1 review
3 helpful votes
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Placed an order over 2 weeks ago and never received a product or shipping information. I tried contacting them multiple times over phone (left 2 voicemails), emails (to their 2 different accounts), and their web form. Have not received a response! Sad because I've ordered from them in the past, I'm sad that it is now just a scam.

Date of experience: November 1, 2020
Iowa
1 review
1 helpful vote
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No soap, no responses to multiple calls and emails, and no refund. Out $50 for 12 bars! I ordered from them before and no problems, as recently as Jan. 2020, but my Dec 2020 order and money went into a black hole. Where did they go?

Date of experience: April 11, 2021
Texas
1 review
1 helpful vote
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Ghosted?
March 16, 2021

What happened to this company? I was a loyalty customer and it cleared up my acne 100% I'm so disappointed I'll never receive my order I don't want to lose the best soap that had ever happened to me I've emailed, I've called and I even sent a letter to the address provided on the card with my receipt order form I'm so disappointed and scared this soap will be gone forever I don't want my acne to return again I'm truly heartbroken over this. I've tried many many products and this soap was #1 pls bring it back!

Date of experience: March 15, 2021
Washington
1 review
1 helpful vote
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I ordered on in October. Have not received shipping info or the product. Sent an inquiry to their customer service. Crickets! Complained to Pay Pal. No real help there. Do not order from this company! EVER! Should their products ever show up on Amazon where I used to purchase their soap from you can bet I will boycott any of their products! RIPOFF!

Date of experience: December 14, 2020
Massachusetts
1 review
5 helpful votes
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Purchased a large quantity for a benefit fund raiser for my son's school and paid hundreds of dollars and never received the product or a refund. I emailed multiple times and asked for a response and never received one. This is a fraudulent business run by scumbags. I hope they rot in hell.

Date of experience: September 25, 2020
Missouri
1 review
8 helpful votes
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Ordered at end of April. Took money out account. Never received products. Sent email. Never had response back. Sent another email and voice message may 26th. I previously ordered through Walmart and received within 2 weeks. There was a business card in order so I figured I would order directly from them since family says it was helping their face. Never received. No calls. No email. Only money taken out of account.

Date of experience: May 26, 2020

Overview

SulfurSoap.com has a rating of 1.8 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. SulfurSoap.com ranks 308th among Bath & Body sites.

service
2
value
1
shipping
1
returns
2
quality
1