StudioSuits

Purchased other suits. Quality was good. Last suit was sent to wrong address. Company wanted me to sort out the problem myself. After contacting the courier (UPS) three times they kept referring me back to the seller and the seller kept referring me back to the courier. I was so frustrated I told Studio Suits to keep my money and the suit (if it ever turned up). Overall a really bad experience. Poor business practice as I was a repeat customer. Never again.

Website was super easy to navigate! When I reached out to the staff, they responded promptly! I'll be getting my suits and tuxedos from StudioSuits from this point forward!

Thank you for always providing kind and detailed responses when I send questions via email. However, it is a bit disappointing that the production time and response speed have become longer, possibly due to the recent increase in orders

I love shopping here, but I couldn't buy dress shoes. If you had those, I would buy them. Also, having an option to manually select my sleeve lengths on button down shirts would be nice as I am tall. I ended up having to get the suit I bought tailored anyway, so I would appreciate more options for tailoring online such as maybe 3D models with the suit shown and exact specifications for what custom part I am altering. Also, 200 words did not seem enough in the custom description box.

I ordered a tweed waistcoat and pants. They are well made. To thick for the summer wedding I have planned. But, that's my mistake.

The suit appears nice of you have time to wait for it. The one I order took over a month to arrive, so give yourself enough time if needed. I could not figure out of the vest came with thr suit or not. To help others, it does not. I am still trying to figure where to find and order the matching vest. Ideally the website should have suggested this as an add-on, which it doesn't do. It only suggest that the hat needs to be purchased separate. This must be issue with whoever runs and designs the suit. Unfortunately they are missing out on additional sales. I would have added the vest to my order if given the option.

Everything is fine, this company does sometimes feel like a labyrinth that's hard to navigate. Any customer issues are answered with a generic email which can be scary to a customer for a company with so many negative reviews. I have received both of my orders, but not completely without issue.

It was spotty. When I responded that the suit was ill-fitting and needed extensive alterations, I never heard back.

Measurements were quite literal on the first things that I bought, so they have been updated to allow buffer space. These items came in a little fuller than expected, but are alterable.