Some adults pretend to be children in the site and many don't reveal true identity...
I received some suspicious messages asking for personal information...
Also "friends" in the site commonly disappeared after a day or two...
In conclusion, making friends in real life is better as there may be fake accounts online and it is difficult to differentiate between real or fake...
This site includes many information about all countries of the World (althrough this area was not updated for a few years). But above all, this site is kid-friendly, monitored everyday, free and safe. You don't need to register your email address nor any personal information. Also, you will not be notified when you get a message. So that's really great for safety.
I used this site for a long time. Here's pros and cons:
Pros: this site is free, you have to pay only if you want to use snail mail (about 20 euros). There's an internal mail service, so you don't have to give your mail address in the profile text. You could add some photos if you want. About security, there are a few adults and this site is mostly concerned about kids and guys, so it's difficult to find perverts.
Cons: its design is 90's style, and should be renewed. Text is a bit short (ca. 250 words), so you couldn't write a lot of info about you. Messages are deleted after 1 year automatically.
I had only European penpals. Most of them asked for social media at the moment, then they disappeared after a few days. It seems that young people (among 15 and 25 years old) here are bored and not really interested about other cultures/countries. Contacts don't last for a long time, so don't expect long friendships as someone says. If you want to learn about other cultures, don't waste your time here and search on the Net, according to the country/countries you prefer.
Basically I went to online meeting with this guys to join a university in Canada they ignored all my questions just because I am Muslim I guess, so my conclusion they are racist just like most of the world