This company is completely ignoring me. They owe me more than $200 as they could not fulfill an order and told me to order from another supplier. Unfortunately despite being assured I would be refunded, I am still waiting after two months!
Try calling their number- they never answer or return calls or E mails.
Over a month I have been waiting for supplies I ordered. Over 100 dollars worth and nothing... no phone calls returned no emails answered. Guess next step is a lawyer. Please people don't waste your money on these criminals.
I ordered bar top epoxy twice from them about 2-3 years ago, and received it promptly and it worked great! I did it again about 4 weeks ago and nothing. They had charged my credit card. I emailed them and they said:
"Your epoxy has shipped. We had a death in the family and lost a few days. You should receive it UPS today or tomorrow."
That smelled of B. S. But I waited 8 days, and still nothing. I emailed again and got crickets. Then I found these reviews of the same thing happening to everyone else. Damn. They got me.
This is the worst company and service I have ever experienced in all my years of purchasing online. Have sent e-mails, made phone calls, left messages, product took over a month and a half to receive and then when I powered it up the clock would not work. Back to calling leaving messages. This place is a scam and when it comes to star ratings they only go to 5 you need to add at least a dozen more to get them to the bottom. The only good service I received was they accepted my payment in no time flat. If you choose to use this company you are going to get just what you deserve!
They are a disgrace! I'm glad I'm only out $13 dollars. Same problem than everyone else they take your money but never ship anything. I've ordered from steebar years ago had no problem I never thought this would have happened. I never would have thought to read reviews but Its a lesson learned. DO NOT deal with these thief's.
This company is also using Clockkit.com as a web site to scam you out of your money. They say that they are having problems getting parts from their supplier. Now they won't respond to my emails or phone calls. STAY AWAY.
This business is a total disgrace. I ordered and received a clock insert that was defective. When I called (he answered the first time) I described the problem and he agreed it was defective. He checked his inventory, said he had another in stock and that he would send it out immediately. That was more than a month ago and no replacement. He now won't answer the phone or respond to multiple voice mails or emails. I recommend you steer clear of this business.
Looks like I should have come here first. As with almost every review, Clockkit.com AKA Steebar.com took my order, charged me, and never delivered or responded to phone or email. What a crock. I have submitted a complaint to NJ Dept of Consumer Affairs. I will update you when I hear back.
Looks like I've been had Placed order 9/20/17. Payment went thru 9/22. Been checking order from Penmakingsuppies.com. Status has not been updated and is "awaiting shipment". Will not answer emails or phone call messages. I'm out over $75.00. Do we not have recourse?
His name is Salvatore Gordiano. He seemed a bit surprised to receive a home phone call. I would caution against flooding him with hateful vitriol, because then he just changes his number, right? I'll say just this, his address is above, his name is here. I'm sure you can track him down.
Overview
Steebar has a rating of 1.2 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Steebar most frequently mention and credit card. Steebar ranks 67th among Woodworking sites.
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- Peapack, NJ
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members