I been with StateFarm for years! The last 6 months my monthly payment has gone up $56 dollars! I made a claim on my boat and they told me I was covered! Took 37 days for them to send someone out to look at the damage! Then they decided I was not covered and denied my claim! I try to call but nobody will talk to me or return my calls! No choice but to get a lawyer! It should not have to go this way!
After suffering a house fire, I requested an experienced adjuster. The one they sent was awful. After sending numerous emails, calling, posting to social media and having my agent request a new adjuster here I am with the same incompetent adjuster. I guess I hire an attorney next.
Beware! State Farm is NOT a good neighbor.
I'm Billy Livingston. I've had full coverage for two years. I wish I can sue them or get a refund to fix my truck. Today's world. State Farm is a Scam. It's not a real company. They are only talking your money. It's sad but true. I don't know if it's just State Farm. Insurance is a scam.
State farm claims acted in bad faith and delayed delayed and gave us the run around for years after covid to have our claims processed. The tire blow out is covered under comprehensive coverage and they made all these excuses and then finally denied claim after a 7 years customer with no accidents the claims person is named abe and has no idea what he is doing or saying, This company should be held accountable for fraud and acting in bad faith to good customers, They are a scam and have a terrible track record of denying claims and the agent is worthless
The law in many States allows the vehicle owners to choose a repair shop without interference from their current insurance company. A deer ran into my stopped vehicle and State Farm only paid about 50% of the cost of repair...My deductible was $500.00 NOT fifty percent of the repair. I have never filed a claim before...and my last ticket was 32 years ago. This is going to litigation and I will ask for all of my policy payments to be refunded due to breach of contract. Go read about all of their other thefts
Do not get State Farm, they're terrible. I have roadside assistance and had a flat tire once so I ordered a tow truck through the app. The towing company they sent crashed my car into a parking garage at the dealership and then it went down as an at fault accident and SF dropped me. I had to fight to keep my policy but I should've just let it go because now I'm currently in the middle of a claim and they literally towed my car then forgot about it for days and when I finally called them to check on it, they said it's still sitting at the towing place but they can't really do anything about it bc of the holidays. But they disregard the fact they wasted so much time and my car has just been sitting at a random towing lot. So now I'm without a car or money for a new one. I would recommend getting Geico. One time I was in an accident with someone who had Geico and I sent pictures of the damage to Geico and had the money in my bank account the next day.
I had state farm insurance for 40 +years and never had a problem until now. We brought a truck in June 2023 new truck we had a 500 ductable which was no problem. In November we hit a big bird flew in front and broke out the right head light. We had two proposals from Ford which is a ford truck and both were around 1 was 2300 and other 2400 which they found more damage after they replaced it so it was a little more. So they told us we had to buy replacement parts because the 2023 were no longer new because the 2024 have came out and truck was only 5 months old. But that's wrong because it was a new truck. So they only pay about 1;000 to fix our light because they said we could go to Ohio and they would do it with off brand parts. We live in fl. You have a brand new truck and put off brand parts when the truck is only 5 months old This is very disappointing for state farm.
As my title states... unbelievable how incompetent even my local office is. I gave them one last chance after getting shuffled around by Progressive/others, and they blew. Had to split a payment because of a billing error, and it took them almost 3 agents almost 45min. Including the one who setup my policy, to figure out what was going on instead of simply applying a stupid second payment in 20 minutes flat, so I could be on my way. The setup agent acting all confused as heck. Leaving me shaking my danged head.
They will never do anything for your car! Your agent will ignore you and write to you whenever he feels like it! For towing you'll have to wait 12 hours! They never put a supervisor when asked to speak to one. They hang up on your face! Poor communication! They don't care to give you any status of your roadside assistance! On top of that raise your monthly payments whenever they feel like it without notice! This is the most trash insurance company you'll ever get! I'm contacting the news tomorrow because I am going to warn people about this State Farm scamming insurance company. I called them for towing at 5:42 pm now they are telling me my car will get at 6am the next day
I was parked well off the road. A driver who knew he was having "rolling blackouts" was driving at high speed on the wrong side of the road. He sliced off the whole side of my car. There was a witness. My insurer, State Farm, did not even try to get compensation for me from this criminal driver. Instead, they lied to me repeatedly and awarded me only $1700, which they claimed was the value of my car. Then, unknown to me, they declared my car "salvage." I was unable to repair or replace my car. DMV refuses to register it without elaborate repairs and inspections. Cops are threatening to tow me. Because of this I may go completely belly-up and have to live as a "Bag Lady." I am urging everyone: do not ever give insurance companies a nickel more than required. Over the years State Farm received roughly 20k on this policy. And now what I am doing is holding the sack!
Linda Jolley, Palo Alto, CA
Answer: Scam. They are terrible. Will take money from you and not explain why My grandpa has been with State Farm insurance since the 1960's. We have had great service up until the last 6 years. Everyone has always told me they were shit and told me all bad things about them but I always stood up for them. Well I'm here to say that was a slap in the face. We have filed a total of 8 claims this whole 60 years he's been with them. 3 for car wrecks, 1 being our fault, 1 being both parties fault, and the other one being the other parties fault but they did not have insurance so State Farm had to cover it. Another claim was when my car got stolen. There's was $1500 of damage done to it when it was stolen. THEY SPENT $15,000 FIFTEEN THOUSAND DOLLARS BRINGING IN STATE FARM LAWYERS AND INVESTIGATORS TO TRY TO PROVE MY DAUGHTERS DAD AND I WERE LYING ABOUT IT GETTING STOLEN. MIND YOU IT WOULD HAVE BEEN ONLY $1500 TO FIX THE PROBLEM. THEY TREATED US LIKE CRIMINALS AND RACIALLY PROFILED MY DAUGHTERS DAD, EVEN TRIED TO GET US PUT IN JAIL FOR FRAUD. BUT GUESS WHAT THEY COULDN'T BECAUSE WE DID NOT LIE, IT WAS NOT FRAUD, MY CAR REALLY GOT STOLLEN. They are ignorant and even belittled me so much it made me cry. WHICH INFURIATED my grandpa and he confronted our representative about it and he said "there's nothing I can do that's what they do to people" They have lied to us multiple times. They cancelled my road side assistance because I had 2 incidences "too close together" We pay by the 6 months. I pay for my cars I own and my grandpa pays for the other cars because we are on a family plan. Well last time it was due it was $800 each for my cars. It's usually $600 each. I thought it was a one time thing and I paid it. But then I got another bill for $800 for the 6 months for each car. So I asked my insurance representative why it went up $200. He said he didn't know and he couldn't figure out why. There was also nothing he could do about it. They also called us and told us we were late on an insurance payment (again we pay by the 6 months) but they called 5 months into this last payment (that was most definitely paid I have plenty of proof) and said we were late on that payment. Why would you just now be contacting us if we were 5 months late on a payment and we still have coverage. So she went back through her system and called us said that she was "wrong" that it popped up it is due next month and she thought that meant we missed a payment. Is she dumb or what? Then proceeded to tell us we were 2 car payments past due. Which isn't true. And how would she know if it had been true. We never have been late on a payment. We are actually 2 months ahead on every car payment we have. So I called the bank that gave us the loan for this car and they said they have not communicated with State Farm at all. That that would be illegal to do without our consent. That when someone calls about an account, they have to verify they are that person, and then everything that is discussed and done is written in the notes of that phone call and put with that account so they can go back and look for future reference and such. I know someone that recently stopped working for them and she said I quote "I will not work for a company that is dishonest, deceives, doesn't care about their clients, tries to screw them over, does NOT act in way insurance companies should or any company should, and treats people like criminals. We are here to help not to screw people over. But State Farm does just that. Their clients pay extremely high prices but cant use their insurance half the time because State Farm is trash and wants to fight every claim that's filed. I have morals and values and working for them makes me look bad. I can't believe the things they are doing to people and the way they are treating people. I WILL not work for a company that is more than greedy, takes advantage of people and manipulates people. I'm thinking about calling the Better Business Bureau and I encourage you all to as well!" I know for a fact (from another person I know that currently works there and is getting ready to quit because of that horrible things State Farm does) that they will do absolutely anything and add fake charges to people's bills just to get extra money. So with that being said STATE FARM THIS IS WHAT I HAVE TO SAY TO YOU FOR SCREWING ALL YOUR CUSTOMERS OVER (especially ones like my family that have been with you for 60 plus years) AND NOT DOING RIGHT BY US. SCREW YOU. I HOPE THE WHOLE COMPANY GOES OUT OF BUSINESS AND IT REALLY SHOWS WHAT KIND OF PEOPLE YALL ARE. **Remember when you said you would drop me if I filed a very very small claim WELL HERES ME DROPPING YOU HORRIBLE PEOPLE.
State Farm has a rating of 1.6 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with State Farm most frequently mention insurance company, customer service and good neighbor. State Farm ranks 107th among Home Insurance sites.