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Solar Panel StoreReviews 202

3.9

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Solar Panel Store Reviews Summary

The Solar Panel Store generally enjoys a positive reputation, with customers highlighting exceptional customer service, knowledgeable staff, and prompt assistance throughout the purchasing process. Many reviews commend the company's responsiveness and willingness to help, even with complex inquiries. However, concerns arise regarding shipping delays and issues with order accuracy, particularly when items are sent to incorrect addresses. While the majority of customers appreciate the product quality and competitive pricing, there are calls for improved shipping notifications and faster delivery times. Overall, the company demonstrates a strong commitment to customer satisfaction but has room for enhancement in logistics.

This summary is generated by AI, based on text from customer reviews

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DJ N.
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Good customer service always wins
January 27, 2019

Good customer service always wins. They listened to my issue and promptly resolved it. Excellent service and super excellent shipping

Date of experience: January 27, 2019
James B.
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First time
December 22, 2018

First time - went quickly and easily.

Date of experience: December 22, 2018
Arlan C.
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SolarPanelStore handled my order promptly, and I received it within just a few days. They are usually my first choice when I need to order solar related items.

Date of experience: December 14, 2018
Great W.
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Very well informed gentleman, assisted us with a tray cable for my solar controller. Will definitely do business in the future.

Date of experience: December 11, 2018
larry s.
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It was great
November 23, 2018

It was great

Date of experience: November 23, 2018
James S.
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Easy ordering
October 29, 2018

Easy ordering

Date of experience: October 29, 2018
Disappointed T.
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I requested to have the part sent directly to our job site in another state. The person who took my order said someone would call me to confirm that I wanted it sent to a different location to make sure it wasn't a fraudulent transaction. But instead it was shipped to my credit card billing address. So I wasted a lot of money on rush shipping to get it to the wrong place and then I had to rush ship it again. I'm not pleased.

Date of experience: October 16, 2018
Adam N.
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Excellent sales contact Thanks!
October 1, 2018

Excellent sales contact Thanks!

Date of experience: October 1, 2018
Thomas G.
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Easy site navigation, reasonable pricing
September 22, 2018

Easy site navigation, reasonable pricing

Date of experience: September 22, 2018
John Z.
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Great service!
September 16, 2018

Great service!

Date of experience: September 16, 2018
Kelly C.
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I use the company only for very limited items. I can get a better price on solar panels elsewhere. The mounts I purchased from them were not available elsewhere or out of stock.

Date of experience: September 14, 2018
mark Z.
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All was great other than your product was listed as in stock but actually on back order. Was contacted that it was on back order, and did receive in a reasonable amount of time.

Date of experience: September 10, 2018
Frederick S.
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Very easy shopping
September 7, 2018

Very easy shopping.

Date of experience: September 7, 2018
Jack I.
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The only problem I had was that the original quote received was not the same as the actual invoice. I don't know why the two were different and the difference was not so much that I would have cancelled the order but the quote should have matched the invoice. Quote number ******* showed $180.00 for the item and $15.00 for shipping. The sales receipt number ******* showed $186.00 for the item and $14.40 for shipping.

Date of experience: August 24, 2018
Thomas M.
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N/A
August 19, 2018

N/A

Date of experience: August 19, 2018
WB R.
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Honest vendor
August 15, 2018

Honest vendor. Tool as described. Arrived in a timely fashion. Will do business with them again.

Date of experience: August 15, 2018
Thomas M.
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N/a
August 13, 2018

N/a

Date of experience: August 13, 2018
William N.
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Found what I needed
August 9, 2018

Found what I needed

Date of experience: August 9, 2018
Edward P.
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Great!
August 6, 2018

Great!

Date of experience: August 6, 2018
Charles N.
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Many thanks
July 31, 2018

Many thanks
Now that I have the panels I see they have interesting electrical connectors. I want to connect directly to a fan so should I just cut off the connectors or can I buy a connector kit?

Date of experience: July 31, 2018