My daughter really liked snowboard pants from here. I reluctantly purchased not knowing anything about the company but I ordered anyway. BAD DECISION! I followed the measurements to a "T" but the pants could fit someone two sizes larger. According to website, I met all details for returning/exchange but was told I would only receive 1/2 back. $130 purchase + $20 shipping and they offered me $60. Uh, no! Please go somewhere else. Website is full of lies and deceit. And the sizes are wrong.
I received the best customer service I have ever experienced. This simple application of such a high standard of service has guaranteed return business from myself. Oh and let's not forget the product, top quality merchandise. Thank you to everyone I dealt with.
I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details
Amazing customer service and the product is also very good for the price! I've ordered multiple times and haven't had any issues yet! Quick process and the staff are lightening quick at sorting any issues/questions you may have! 10/10!
Decent selection at a great price, navigation is pretty straight forward and checkout is a breeze. Got my stuff quickly and had to return a few items. The return process was pretty easy (though I'm still waiting for the refund :)
Was skeptical because was recently scammed by another website that had great prices and found an item I wanted on sale. Read reviews before ordering and was impressed. Item showed up a few days later exactly as ordered and what I wanted. Will order from again and highly recommended!
Definitely the best customer service I've ever experienced. They respond quickly and are really looking for a solution to make the customer happy. Furthermore, the clothes look great and the clothes fit perfectly.
Really would prefer to give 4.5 stars but everything was mostly good so I'll do 5
I got the snowboard jacket in small and medium. The medium fit better but I noticed the stitching on the hood of the small was quite crooked so I'm glad the medium worked out.
I reached out to see if the knit neck/face warmer was going to be restocked and the person said no so I purchased elseware. Too bad cause it sucked. I got the email that nandn's was back in stock so I ordered - fabulous quality.
Love the 2 items I have from them - would love to grab more as things catch my eye.
Excellent company! Great snow jackets and good discount codes always available. Returns very easy and hassle free. Refunds for mistaken or faulty items processed super quick. Great customer service. Highly recommend!
However, I also want to meet the ultimate performance experience while the style is beautiful. Therefore, I have not only bought a lot of ski clothes from independent ski brands.
Since their products are cost-effective and inexpensive, they are worth buying.
Answer: Hi Malika, We have sizing recommendations on the detail pages, but you can also email our customer service team to ask about sizing on certain items. Our guys are very experienced in giving suggestions and you can ask for an exchange if you are not satisfied with the size. Our product is as warm as most ski wear on the market. We cooperate with many brands, and the quality will vary to meet the needs of different groups of people. From beginner skier to pro, you can definitely find a product that suits you. You are warmly welcome to email us for detailed information about the products you are interested in.:) Best Regards, Snowshred
Snowshred has a rating of 2.7 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Snowshred ranks 2nd among Skiing sites.