Smilox.com

The worst service and product I have ever experienced with an on-line purchase. Avoid using this company at all costs. After subitting the impreesions I didn't hear anything for many weeks. When I tried to contact them, the phone number listed is not a working number. There is no way to communicate. I contacted my credit card company and turned in a fraud alert. Stopped the payment. Weeks later the "custom tray" arrived and was so flimsy it wouldn't stay in place for whitening. There were also holes in the "custom whitening tray". Unusable tray.

I ordered a bottle of MI Paste vanilla and it appears to be legitimate. There are no spelling errors on packaging and it appears normal, not expired either. Pics we be shown, not sure why every review is bad but I suppose I'll avoid buying whitening products from here as they appear to be problematic or expired based on other people's comments. S

They process then cancel orders if you use a virtual card number, like Eno, to protect your credit card number. Legitimate websites accept virtual card numbers (like Lowes, Home Depot, Amazon, Google Pay, etc). They do not accept Paypal or any method of payment that masks your credit card number.
Looks like they are one of the sites that try to capture your actual credit card number, meaning the likelihood of fraud afterward is very high. Avoid.

I purchased a whitening product on clearance. When it arrived, I opened it and found it had expired a full year ago. I emailed them and was told all sales are final. The website did not indicate that the clearance product was expired. The product did not work.

Fortunately, I followed my instinct and did not "Submit" my order. The reviews here on sitejabber confirm my suspicion. First, I read the m-a-n-y reviews on the Smilox website. Curiously, most of them sounded like they were written by the same writer as the language, sentence structure, style, and voice were remarkably similar for each review. I proceeded cautiously to check-out. I noticed on the invoice page that the price and 'free shipping' were noted, but the invoice did not identify the actual product I was ordering. Hmm - could it be that I was paying for an unknown product or that there was no shipping charge because no product was actually going to be shipped? I exited the site just before I input my credit card number. I agree- this scammer needs to be reported to BBB.

Don't rely on the warranty. It's all fake. Directing to this email *******@denmat.com.
Smilox.com is not a legitimate website with authorization to sell items from Denmat. If you buy a Rotadent Procare tooth brush for more than $100 +, the item won't last 6 months. It's not worth. Denmat who has ownership could not help me with my complaint neither. Forget about it if you don't want to waste your money!

I ordered a new Rotadent ProCare toothbrush and it would not charge up. I paid $114 for it and when I tried calling the number that was included within the box...it was to DenMat. DenMat told me that THEY did sell it to me and there is nothing that they can do. Smilox is a third party and they claimed that there are many complaints about the KNOCK-OFFS they are selling. I tried to find a phone number for Smilox...but one is not listed. I called the 888 number listed on my credit card transaction but it rang like a fax line...no answer. I emailed Smilox but they wanted me to fill out a warranty form...but when you click on it...you just get an error notice. DO NOT PURCHASE FROM SMILOX!