How would you rate Slack?
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Armenia
27 reviews
11 helpful votes
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Slack has become an indispensable tool for enhancing communication and collaboration within my team. The intuitive interface, organized channels, and powerful integrations allow us to stay connected and informed, whether in the office or working remotely. I appreciate real-time messaging in Slack, file sharing capabilities, and the ability to search for information, which ensures continuous and efficient work. Thanks to Slack, communication barriers become a thing of the past, and we can easily collaborate to achieve our goals.

Date of experience: April 26, 2024
Nigeria
1 review
0 helpful votes
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I agree
June 9, 2019

I certified that this review is based on my own experience and I am no way affiliated with this business, and I have not been offered any incentive or payment from the business to write this review. I agree to sitejabber 's terms * conditions, including not to write false reviews, which is in many cases against the law.

Date of experience: June 7, 2019
RU
3 reviews
6 helpful votes
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I use Slack for chatting with colleagues. We have different threads for discussing our projects. Free version is good only for small companies. On the Free plan you can only see and search the most recent 10,000 messages. Voice and video calls are one-on-one only. File storage is 5GB.
If you need more options it is better to buy upgrades.

Date of experience: May 6, 2019
Armenia
28 reviews
0 helpful votes
Follow SOUMYA RANJAN B.
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Slack has transformed the way my team communicates and collaborates, streamlining our workflows and increasing productivity. The platform's intuitive interface, organized channels, and powerful integrations make it easy to stay connected and informed, whether we're in the office or working remotely. I appreciate Slack's real-time messaging, file sharing, and search functionality, which ensure that important information is always accessible and easily retrievable. Moreover, the platform's customizable notifications and workflow automation features help us stay focused and efficient throughout the day. With Slack, communication barriers are a thing of the past, and my team can collaborate seamlessly to achieve our goals.

Date of experience: April 22, 2024
California
3 reviews
3 helpful votes
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Very convenient!
November 14, 2018

Super! Great app! We are using it at my workplace and it is very convenient! Easy to use and communicate with co workers and friends, it is great that you can create goups and chats with whatever you want. For me it is much more convenient than skype or other programs. Well done!

Date of experience: November 12, 2018
California
1 review
3 helpful votes
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I used to use the IM feature in google but since I started using slack I have not gone back to google. I like the fact that there are so easy to create groups and things of that nature. I have even used Discord for personal use and I much prefer Slack over that too.

Date of experience: October 22, 2019
GB
3 reviews
3 helpful votes
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Absolutely the best!
January 11, 2020

I create a small business and we use to use skype as a way for conference rooms until I hear about slack, is very easy to customize and create independently chat rooms for your employee and co-workers, the price is accessible and the option to create treat within a chatroom is amazing and fast

Date of experience: January 10, 2020
GB
1 review
0 helpful votes
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Good thing
January 6, 2020

We use Slack in the office and it is a good corporate messanger. There you can chat, create threads and groups and even call. Really helpful thing. And as for me it is great that they have a mobile app so even if I am not in front the computor I have an acsess to the work chat.

Date of experience: January 6, 2020
Italy
5 reviews
1 helpful vote
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It's very useful
October 5, 2018

We use it at work, and it's fantastic. I can communicate with my colleagues all over the world and now everything is easier! Notifications are great, if you don't want to miss anything.

Date of experience: October 5, 2018
Cyprus
1 review
0 helpful votes
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We've had a very unfortunate experience with Slack, since they literally stole our money: back in March, our company's Slack account was inexplicably blocked, leaving us puzzled and frustrated. We attempted to seek clarification, but our inquiries were met with complete silence. Even worse, our request for a refund was blatantly ignored. It's truly mind-boggling how a company can disregard its customers in such a manner.

Desperate for a resolution, I resorted to reaching out to them via email, providing detailed information about our predicament. Surprisingly, they responded promptly. However, as soon as I mentioned the account blockage and the outstanding refund, their replies abruptly ceased. It's almost comical how they conveniently sidestep the issue, leaving us in the dark.

The whole thing has recently reached the peak point of its absurdity: they blocked my Twitter account after I commented on their post about the issues. The irony is that they privately messaged me, only to fall silent once again when I questioned the reasons behind the account blockage and the timeline for refunding our money. Take a look at the screenshot below for proof.

I strongly advise against dealing with these thieves. Their customer support is terrible; they simply ignore emails and dismiss customer concerns. It's the worst support I have ever encountered, and I've dealt with many companies around the world, so I have something to compare it to. Avoid this company of liars and thieves!

Date of experience: May 29, 2023

Overview

Slack has a rating of 4.1 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Slack ranks 2nd among Project Management sites.

service
3
value
4
shipping
1
returns
1
quality
4