business logo of CUUP
shopcuup.com
swimwear, casual, lounge womenAge 19-25, 26-45, 46-60
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About the business


shopcuup.com
+1 877-477-2799
USA
CUUP is part of FullBeauty Brands
Clothing item from CUUPFashion apparel by CUUPMerchandise from CUUP clothing lineCUUP fashion product

Business Highlights

General

Parent Company: FullBeauty Brands
Target Gender: women
Target Age Group: 19-25, 26-45, 46-60

Shipping

Shipping Cost: $7.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: free
Return Instructions: all unused, unworn, unwashed, or defective merchandise may be returned
Return Cost: only for gift cards

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: swimwear, casual, lounge
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL, XXL, XXXL)

Customer Service

Support Channels: phone, email
Support Phone: +1 877-477-2799
Support Email: shopcuup@cs.shopcuup.com

Payment Options

Payment Methods: card payments, PayPal, financing
Buy Now Pay Later: Klarna

How would you rate CUUP?
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CUUP Reviews Summary

CUUP has a rating of 1 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. CUUP ranks 201st among Lingerie sites.

Texas
5 reviews
5 helpful votes
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Nightmare service
Update* So, Cuup Inc mailed me a letter 11/8 that was a bill for the amount of the order that was never delivered. This is after I completed their bizarre affadavit that had to be snail mailed.

So, believe the negative reviews. For starters, they are one of the only remaining companies that do not offer free returns unless you receive a store credit. I like their bras, but their service is a nightmare. 1 order did not show up but showed delivered...they sent me an affidavit to complete which is fine with me. (if it is over $200 you need to file a police report too lol) But the only way to get it back is to snail mail this form.

Date of experience: November 8, 2023