Read before purchasing anything from SGS. They will NOT issue a refund, if you look at their returns information site you will not find the process on how to return your goods. They mention a 60 day return policy but will find any way of getting out of it. I purchased and tested a Milwaukee tyre inflator that didn't meet my requirements however as I had opened it the item did not qualify for returns. All the packaging is intact, there's not a mark on the item and is in re-saleable condition so what's the issue? The after sales customer service is absolutely terrible and lacks any experience. I've been in the trade for over 16 years and never had to deal with such a terrible company. Extremely disappointed and will not be doing business again. Go elsewhere pay a little more and get proper customer service.
I had made an order of thousands of pounds worth of stuff just for them to delay me over 3 weeks and then send me a cheap bag, completely irrelevant to my order. I have proof they have done this and they are flat out refusing to rectify the situation so I will be reporting to trading standards. Unless you want to lose your money I recommend everyone avoids these cowboys!
Excellent service, including email updates, advance notice from the courier company, timely delivery. Very well packaged tool chests so no damage upon arrival. Very sturdy product, probably overkill for a plucky amateur like myself, but worth every penny.
Great value for money. Extremely competitive pricing Fantastic delivery options;. Superb communication throughout order and delivery process. Website so easy to use, my husband is hooked. Will definitely be using them again.
Fantastic customer service, efficient and effective. Super pleased with my 2 tonne low profile trolley jack. The axle stands are working perfectly. I would definitely recommend this product and company to anyone. Thank you.
I have SGS saved to my phone. I will now be ordering all my top of the range tools from there. They are literally the most affordable on the internet whilst other businesses sell the same item for full price. Excellent customer service. Very professional and happy to help. Next day quick delivery. Highly recommended!
SGS, good equipment at a reasonable price with quick delivery.
I have bought various items, my latest being this tool trolley.
The fit and finish is excellent.
It can be seen with our drag racing team at Santa Pod.
I would recommend SGS to anyone
Excellent customer service. Company went the extra mile to locate a purchase record and obtain a replacement part under warranty (even though it was almost 2 years ago.)
Communication and after sales service is First Class.
Highly recommended
72" Stainless Steel Tool Box
I bought this to go in my study as a toolbox/ desk extension. It is fabulous. The build is good quality and very sturdy. The wooden top means it looks beautiful in my study and will be great for jewellery work. Delivery was prompt and customer services were extremely helpful when I phoned to double check that delivery would happen that day. They went out of their way to assure me by phoning the pallet company.
Just bought a 72 inch 15 drawer stainless steel workbench chest cabinet for my garage.
Ordered Tuesday evening and it arrived Friday Fantastic. So nice it's a toss up between garage and kitchen. Excellent quality and superbly built. Would recommend to anyone. Delivery company Cranleigh Freight also excellent.
Overview
SGS has a rating of 4.4 stars from 1,413 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SGS most frequently mention next day, fast delivery and excellent service. SGS ranks 2nd among Tools sites.
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- Belmore Way, Derby, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members