SellBroke

How would you rate SellBroke?
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California
2 reviews
3 helpful votes
Follow altaf d.
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I wanted to sell my laptop and checked many buyers for my laptop but sellbroke came out the highest in payment. It has an easy 3 step process and I received a good deal from them and the money came in fast. No hidden fees and no drama after shipping. I'll definitely use SellBroke again when I have other electronics and would also recommend to my friends.

Date of experience: February 14, 2022
Sell B. SellBroke Rep
over a year old

Thank you Sir!

Kentucky
1 review
4 helpful votes
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Less than 1?
January 30, 2022

I sent my laptop in before Christmas and never received payment. Tried calling, leaving voice mails, emailing and nothing. Started to give up because they don't care about customers or reviews so might as well be honest, DO NOT send anything there. Once you get a label, you basically signed the dotted line to be scammed. If someone knew how to pick up a phone I might feel a little bit more confident in their restitution process, but at this point it's hopeless.

Date of experience: January 30, 2022
Texas
1 review
2 helpful votes
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Satisfied Customer
January 5, 2022

Got a new computer just before Christmas that I really didn't need, since my old computer was working fine. I found SellBroke while looking for somewhere to sell my old computer, an HP all-in-one. I really didn't want to jack with trying to sell my computer, so I contacted SellBroke and told them what I had. I received a quote from them the same day. I felt that their offer was probably a little less than what the computer was worth, but I considered the time of year (just before Christmas) and the fact that it would take weeks or months to sell it myself. Besides, they made the process so easy. I shipped my old computer to them a week before Christmas and received the payment they offered today (Jan. 4th). My experience with them has been a positive one and would do business with them again.

Date of experience: January 4, 2022
Iowa
1 review
1 helpful vote
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OK if you are persistent…
December 24, 2021

Started out great. Easy…prepaid shipping—was the only place that took my all in one desktop computer. But never received any further emails/confirmation/money. Sent an email about 3 weeks after I knew it had been delivered. No response. Finally, had to call—found out the confirmation emails come from a different address than Sellbroke. Com—and the address they reported as sender still wasn't anywhere to be found. Settled on a slightly lower price than expected over the phone (apparently we have a difference of opinion on "like new"). Did receive the electronic email link quickly (Zelle) after phone call, but that also comes from a different business name and never got the receipt directly from the business. Glad I was persistent! Beware to look for different business names/emails (and none of this is noted in the original email/order receipt)! Be prepared to call!

Date of experience: December 23, 2021
Nevada
1 review
0 helpful votes
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Pleasant Transaction
February 20, 2023

Getting a quote was easy. Quoted a decent value for my 3 year old laptop. Sent a shipping label right away. Had to provide my own shipping box, which is a little bit of pain. Received the exact quoted amount one day after the laptop was delivered to them. Overall a Fast and good experience.

Date of experience: February 20, 2023
Florida
1 review
0 helpful votes
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No Problems, Pretty Easy
September 10, 2021

I had no issues with this company. They gave me a pretty good deal on an older touchscreen laptop and a 2-in-1 with a broken screen. Over 100 dollars, which I definitely didn't expect. Would recommend them, just make sure you include the charging cables and try to make it easier on them by doing a factory reset!

Date of experience: September 9, 2021
Arizona
1 review
2 helpful votes
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I was offered $100 less than my online quote because SellBroke.com said that all 3(!) of my computers that I mailed in had "bad batteries", even though they all functioned perfectly well and had excellent battery charge holds. I followed up with the company and they said that the number of battery cycles for all 3 machines was too high (439 cycles, 1039 cycles and 1500 cycles).

All older used laptops will have a high number of charging cycles and it is assumed that sellbroke.com would have already factored that price reduction into the quoted price, based on the age of the computer.

In future, I recommend that SellBroke.com tell people on their website that their batteries must have under X # of charging cycles to get full price, or should amend their quote generator to factor in that information. Not disclosing this information on the website, in the FAQ, or on the quote generator is suspicious and can give customers the idea that the business is fraudulent.

Date of experience: May 23, 2022
Michigan
1 review
1 helpful vote
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I sold my laptop with a bad battery to them, but otherwise was in great condition still. After 2 weeks of not payment and no word from them after FedEx confirmed delivery, I reached out to find out what happened. They responded fairly quick saying the laptop was reviewed and had a bad graphics card which reduced the offer to only $40 (less than 1/4 their original offer). I replied I forming them the graphics card was in working condition prior to shipping and questioning when they were planning on informing me of this change and then the next day they replied saying it was actually working fine after looking again. So I got what I was quoted, but am highly skeptical I would have gotten anything if I didn't reach out and that I would have gotten my full value if I hadn't fought for it.

Date of experience: September 2, 2021
Nevada
1 review
0 helpful votes
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Excellent pricing and easy process
February 21, 2023

Finally i was able to sell my laptop for a reasonable price. I got the best value for my used laptop and also the process was easy and smooth. I would come back to them if i have to sell a device. They are genuine and easy to work with.

Date of experience: February 20, 2023
Hawaii
1 review
0 helpful votes
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Satisfied Customer!
November 18, 2021

I am very pleased and satisfied that I took a shot with SellBroke.com. They came through for me in a very rough time in my life and I thank them for it. Now I have some money to catch up on my bills. Thank you everybody at SellBroke.com. You made my day. I will be a returning customer. Have an awesome day. God bless and Aloha!

Date of experience: November 17, 2021
Sell B. SellBroke Rep
over a year old

Thank you!

Overview

SellBroke has a rating of 3.7 stars from 111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SellBroke most frequently mention customer service, business day and prepaid shipping. SellBroke ranks 7th among Laptops sites.

service
27
value
28
shipping
26
returns
15
quality
23