How would you rate SeatGuru?
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New York
1 review
2 helpful votes
Follow Matt B.
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I always check SeatGuru before finalizing a seat request, typically for business or first class award seats that I'm booking. My only complaint is that it can be tricky sometime to figure out which version of a given aircraft type is being flown on a given route. And of course note that airlines do sometimes swap out equipment, so all your carefully laid plans may go awry--nothing one can do about that though.

Date of experience: October 26, 2011
New Zealand
12 reviews
31 helpful votes
Follow Hugh R.
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This site contains a wealth of information about whether any particular airline seat in any class is good, bad, or has special features or disadvantages. It can be hard to work out which aircraft configuration applies to your planned flight but most of the time it provides vital knowledge on what to choose on the booking engine for the flight or to ask for at check-in. Recommended.

Date of experience: January 7, 2011
Minnesota
3 reviews
3 helpful votes
Follow Paul R.
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This friggin site in SO antiquated when it comes to airline policies. Sun Country Changed Bag policy in 2018, but these guys never took the few minutes to update. Don't rely on them to let you know how much you'll pay for bags. They probably still have Northwest Airlines listed. Morons.

Date of experience: July 5, 2019
Switzerland
1 review
2 helpful votes
Follow Klaus B.
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A site with lots of details weaknesses: Since several months I see that e.g. Air Canada Airbus 330-300, version 2, row 12 has according SeatGuru such fantastic green marked seats with super legspace. In fact the whole row 12 has the most worse legspace I ever experienced on any airline for a Premium Economy seat.
Even a number of feedbacks directly placed at the website from different people didn't work, no update of the green mark. I saw that some people wrote that the site is "religiously used" by them. Well, I suggest to adapt this thinking, you might fail... I have some other examples, so taste the prayed suggestions with some doubts...

Date of experience: May 15, 2017
New York
42 reviews
196 helpful votes
Follow S B.
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Without the information available on Seatguru I would have had many flights where my seat didn't recline, I had no carry-on storage space, and where I would have been elbowed nonstop by the lavatory line.

Before reserving a seat on any airline, always go to Seatguru to check out the seats first. You can search by Airline, Flight Number, route, Aircraft type, etc. Along with the seat information, they have helpful information about the airline such as baggage policies, check-in, luggage fees, etc.

Date of experience: September 26, 2011
GB
1 review
0 helpful votes
Follow Neil E.
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Perfect Qatar!
July 5, 2015

What can I say... just got back from Thailand via Doha on the 777-300 and A380-800. The airline are really that good and I just had to pinch myself as to the brilliant service, the excellent seats and comfort of a long haul in economy made the trip so pleasurable!

Attention to detail and attentive staff make the journey just perfect.

Very well done Qatar, I will only use your airline going forward for other trips!

Date of experience: July 5, 2015
9 reviews
44 helpful votes
Follow Jon C.
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FANTASTIC
November 11, 2007

FANTASTIC - don't get on an airplane without checking seatguru first. Accurate, useful info about all the different quirks of airplane seats. If only it could tell you if there was going to be a 450 lbs person next to you...

Date of experience: November 11, 2007
California
14 reviews
109 helpful votes
Follow Sabrina T.
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I know that we all have had a few bad experiences where we could not get a seat on an airline, or have booked a flight only to find out once we got to the airport that the airline overbooked and we had to be put on some baloney stand by list. Seat Guru is quite accurate and does a solid job of giving up to date info on what seats are available for the flight you are interested in. This is a good tool to use before booking. Highly Recommended.

Date of experience: January 29, 2011
California
5 reviews
20 helpful votes
Follow robin h.
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I would not even think about purchasing a plane ticket without checking this site. You just need to cross reference the plane type that the airline say that you will be flying on with the website and then you can get profile of all the seats on the plane. That way you won't end up with a non-reclining by accident.

Date of experience: July 22, 2009
California
11 reviews
65 helpful votes
Follow Tina V.
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I hate flying on airplanes and used this site to figure out which part of the plane I would be the happiest. Best part of plane away from smelly bathrooms and cramped up seats. The only bad part is not being able to reserve the seat you want if the flight is full.

Date of experience: October 29, 2009

Overview

SeatGuru has a rating of 4.4 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. SeatGuru ranks 36th among Plane Tickets sites.