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Salvage DataReviews 157

4.6

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Salvage Data Reviews Summary

Salvage Data has a rating of 4.6 stars from 157 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Salvage Data most frequently mention hard drive, recovery services and free evaluation. Salvage Data ranks 1st among Data Backup sites.

service
67
value
67
shipping
62
returns
61
quality
70

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California
1 review
1 helpful vote
Follow Mercedes R.
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I see there were a few who did not have the best experience, but for me everything went unexpectedly beautifully. Tried some free recovery software first - waste of time. Nothing worked. Sent the drive to Salvagedata and they got everything back with no fuss. Next time I'm for sure skipping the trial and freakin error and going straight to the pros

Date of experience: August 24, 2025
Washington
1 review
2 helpful votes
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I didn't realize remote recovery was even an option) They walked me through everything and pulled the files straight off my Mac. It saved me such a huge time - I can't even put a price on it

Date of experience: August 23, 2025
Illinois
1 review
2 helpful votes
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Everyone has ups and downs. For the full picture, here's what they did well. We needed someone with GSA credentials for a failed government server recovery. Salvagedata had the right certs, took it seriously, and handled everything with care. Can't recommend them enough for high-security work

Date of experience: August 21, 2025
New York
1 review
1 helpful vote
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I still can't believe it to be honest
September 5, 2025

If you're unsure like I was, I get it. I'm an aspiring author who lost 13 years of work after a laptop crash - the drive wouldn't show up in system, I thought my life came to an end. And they recovered it all. I still can't believe it, THANK YOU SO MUCH one more time

Date of experience: August 11, 2025
Ukraine
1 review
1 helpful vote
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The price was absolutely worth it)
August 31, 2025

Can't tell for bad once but for us everything went great! We had a virtual machine crash during a software update and couldn't access the backup. One of our devs suggested SalvageData, so we reached out. They got into the VM files and extracted the key stuff we needed. Took a bit longer than expected (about 9 days) but at least they pulled it off. Would use again if needed but hopefully we won't have to lol

Date of experience: August 2, 2025
Michigan
1 review
1 helpful vote
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Do not use!
June 3, 2024

This company had good reviews in previous years but now in 2024 something must have happened with them. I talked to a guy who told me it would take about a week to fix. I sent them a flash drive almost in early May they sent a text saying they received it and now I can not reach anyone to assist me with any updates. I've called, text and emailed. Do not make this mistake by using this company, you will regret it!

Date of experience: June 3, 2024
Tennessee
1 review
1 helpful vote
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SCAM
February 23, 2024

The company wanted to charge me 1800 to recover data on an external hard drive. When I declined they wanted to charge me 40.00 + 10.00 to return the media. I would advise customers to beware.

Date of experience: February 23, 2024
Maryland
1 review
1 helpful vote
Follow B H.
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Absolute waste of time, money, and resources. DO NOT USE. My case manager Hugh was non-existent and no help what-so-ever, no response to calls or texts for days. Their slogan is "Recover the Unrecoverable" and within 1 hour of my drive being delivered they deemed it "unrecoverable"...so much for that reassurance. The evaluation is NOT "Free", they required me to pay $40 to ship it back.

Date of experience: February 9, 2024
New York
1 review
0 helpful votes
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DO NOT TRUST THIS COMPANY! They do not know how to return products the way they found them and they charge you for your product to be returned to you. If I could give this 0 stars I would.

I had a video that was somehow deleted or removed on my laptop. I don't know how or why it was removed. I had a computer guy look at it and he unfortunately couldn't find the video. No problem and he returned it the way it was found the Home Screen was available and ready to use. I wanted a second opinion or a last ditch effort to find the video. I looked at Salvage Data and thought that based on their high rating of recovery I thought I'd give them a shot. The guy who I spoke with told me they solved court cases doing forensics on computers/laptops on finding missing or deleted files. I figured it was a no brainer for them to recover my video. Unfortunately I was wrong and they couldn't recover it because there was no hard drive. Thats fine but what is not fine is charging $40 for my laptop to be returned in an unusable condition with NO Home Screen. There was a black screen that had three options F1 for retry F2 for boot setup and F5 for diagnostics. I looked up every YouTube video on how to solve the problem of bios of the media. There's NO excuse as to why there's NO Home Screen when it was returned. I shouldn't have to figure out on my own how to get my Home Screen back up and running. If the first person who tried to recover my video was able to return my computer with the Home Screen open after charging, why can't a data recovery company? Now I have to pay over $300 for a hard drive and to get my Home Screen back up at Best Buy.

The picture below is when I clicked on F2 which is the bios of the media. I looked up on YouTube what to do when there's no Home Screen. And that was one of the steps to click on F2. I tried several times to reboot it and nothing worked. I hope Best Buy can recover it and return it with my Home Screen up.

This company wants nothing but your $$$$. Stay away!

Date of experience: February 8, 2024
Kenya
1 review
1 helpful vote
Follow Denise W.
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The technicians were AMAZING! They were respectful, knowledgeable, answered my questions, taught me a few things, took my issues seriously, and were pleasant to work with. I cannot so enough good things about the experience I had. Thank you for solving my issues!

Date of experience: December 22, 2023
Kenya
1 review
1 helpful vote
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Great people here.
December 24, 2023

I would highly recommend anybody who needs to get their data back! I had a hard drive that even geek squad could not recover! I tried to other places and nobody was able to recover the data from my business hard drive. I bought the hard drive to them and within a few days I had everything I needed. I would highly recommend them!

Date of experience: December 22, 2023
Kenya
1 review
0 helpful votes
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You saved my memories
December 24, 2023

Couldn't be happier with the service I received. I had an older laptop with all of my family's pictures and videos, among everything else, that died. I thought all of this was lost, but Salvage Data Recovery were able to recover everything for me. It is worth every penny. Service was much faster than I expected.The technician was friendly, knowledgeable, and responded quickly to my emails with questions. Thank you all so much!

Date of experience: December 22, 2023
Kenya
1 review
1 helpful vote
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I talked to them early in the morning and brought the Toshiba portable hard drive to their office. The technician explained clear steps, expectation, price to me. They have been in business for many years with high reputation in success of data recovery.
Highly professional!

Date of experience: December 22, 2023
Kenya
1 review
0 helpful votes
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Outstanding service
December 21, 2023

I am immensely impressed by SalvageData Recovery Services! When my external hard drive crashed, I feared losing years' worth of family photos and important documents. SalvageData's team, with their professionalism and expertise, immediately instilled confidence in their ability to recover the lost data. They meticulously explained the recovery process and the steps they would take to salvage the data. Throughout the recovery period, their regular updates and transparent communication were incredibly reassuring. Not only did they manage to retrieve all of my data, but they also delivered it in a timely manner. SalvageData's dedication, technical prowess, and commitment to customer satisfaction are truly remarkable. I am grateful for their exceptional service and highly recommend them for any data recovery needs.

Date of experience: December 21, 2023
Kenya
1 review
0 helpful votes
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Great data recovery
December 21, 2023

SalvageData Recovery Services is simply exceptional! When my laptop crashed, I lost access to crucial work-related files and personal documents. SalvageData's team, with their unmatched professionalism and expertise, provided a ray of hope in what seemed like a dire situation. From the initial consultation to the successful recovery of all my data, their attention to detail and commitment to excellence were evident at every step. Their regular updates and transparent communication ensured that I was informed and reassured throughout the recovery process. SalvageData not only recovered my data but also went above and beyond in providing valuable advice on data backup strategies. Their dedication, technical proficiency, and genuine care for their clients' data make them an invaluable asset. I highly recommend SalvageData to anyone seeking top-notch data recovery services.

Date of experience: December 21, 2023
Kenya
1 review
0 helpful votes
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I am extremely impressed with the exceptional cyber security services provided by SALVAGEDATA Recovery Services. Their professionalism and expertise in the industry are truly commendable. From the moment I engaged their services, their team demonstrated a high level of professionalism, ensuring that my concerns were addressed promptly and effectively.

Date of experience: December 19, 2023
Kenya
1 review
0 helpful votes
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Very knowledgeable and professional staff. They were very efficient at retrieving data from my crashed hard drive. I highly recommend Salvage Data Recovery.

Date of experience: December 19, 2023
Kenya
1 review
0 helpful votes
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Good Company
December 20, 2023

Facing a nightmare scenario with a crashed hard drive, I reached out to Salvagedata Recovery. From the initial consultation to the final file retrieval, their service was exceptional. They not only recovered all my lost data but also did it in record time. The peace of mind they provided during a stressful situation was invaluable. I can't recommend them enough!

Date of experience: December 18, 2023
Kenya
1 review
0 helpful votes
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Thank you Salvager
December 20, 2023

Skepticism turned into gratitude after experiencing the exceptional service of Salvagedata Recovery. A corrupted SD card had me on the brink of losing valuable data, but their skilled team worked wonders. The recovery process was smooth, and they were quick to address any concerns I had. Salvagedata Recovery not only salvaged my files but also restored my faith in professional data recovery services. I wholeheartedly endorse them for their expertise and results.

Date of experience: December 18, 2023
Poland
2 reviews
0 helpful votes
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Leasson Well Learnt
December 17, 2023

The team was absolutely amazing and incredibly communicative throughout the entire process! I felt incredibly fortunate that they were able to retrieve my data, especially when I had assumed I had lost everything due to an operating system upgrade without a backup.

Date of experience: December 15, 2023

From the business

SALVAGEDATA is a critical data recovery service lab specializing in the salvaging of data/ files for individuals & businesses from hard disk drives, RAID arrays, NAS, SAN, USB flash and other electronic data storage devices that have failed, stopped working. We support and help people and businesses that have suffered data loss due to file system corruption, data corruption or accidental file deletion/reformatting.


salvagedata.com
Cleveland, OH, United States