Rihoas

I made a purchase of $290. Said purchase was never delivered. They then emailed me in an unencrypted email asking for my personal information to allegedly "reship" the items. I told them I would not be providing that information via email and would like a refund. I paid using shop pay so I know they had the accurate information. They told me I could have $80 in a store credit as the postal carrier THAT THEY USE will have likely damaged the items. I replied that I'd be filing a dispute with my Credit Card company and the BB. Now I am leaving these reviews so no one else gets SCAMMED by this $#*!ty front of a clothing store, like I did.

The way they handle returns is atrocious. I had to cover my own shipping cost for the return, and they also subtracted the shipping cost it took them to send it to me, even though it wasnt my fault the item description said one measurement and when it arrived it had a different measurement. Buy at your own risk because if you want to return an item you will lose your money. Not to mention that I had to email them to remind them that my returned item had arrived for 3 weeks and only then did they issue the refund. Unprofessional overall and I will avoid their products in the future.

I have been using Rihoas for years now and can honestly say it is one of the BEST places to buy clothes online. It's the only place I shop now… they have everything and the community is so great at leaving honest reviews regarding sizes, styles, and quality. You can search your height and weight and get the size you need based off of reviews. They also always have some kind of coupon available so it's also affordable. I've never had an issue with returns (although honestly most things fit so I've only had to do returns a couple times). Definitely shop here. Thanks

I used Rihoas carefully first time last year due to many companies through Facebook are fake. I can honestly say that I have never had a problem and have ordered many thinks since in clothing line. Always delivered and good quality. Some deliveries are quick and I assume in the uk others take longer as they come outside uk usually china, but still delivered in good time.
Cannot comment on customer service as I've never had to use them. But I've bought tops etc about 4 times over a few months and never had a problem.

Initially I did have a problem with my item not being eligible for a return because it was past the return time, however, the company did reach out to me and were able to provide me with a solution. Their customer service were very nice and friendly through the process, and I feel like they do care if their customers are satisfied with their purchase. I'm pleased their helpful customer service.

This is a 5*star company. I do a lot of online shopping with various businesses. Spend hundreds monthly, some times weekly. But out of all the various businesses that target womans clothing this one is by far the best one out of the bunch! Not only are they reasonable, affordable,Makes you feel like the middle man days are a thing of the past...their are a few disappointments every now and then. But over all I give them a 5*****if you are a clothes shopper for the latest style in woman's clothing. Check it out!

The dress fit EXACTLY how described and fit my body so beautifully and nicely! So comfortable and great material and put together nicely. The only reason I gave four stars is because the color is much darker in person than it was in the picture! Which I didn't mind because I loved the color but for someone who wants exact same that could be a tad frustrating. Overall great experience. Thanks for better quality.

The first time ordering clothing from Rihoas I had previously just ordered swimwear so I was nervous. When I received my order I was surprised that everything but one item fit and looked so good on. I am excited and can't wait to place another order. Then just before I was about to order again, I suddenly received a coupon from rihoas in the mail, which will save me a lot of money. Thank you very much!

I've seen a lot of reviews about the quality and returns process for Rihoas being very negative. I do believe you get what you paid for, the quality isn't always great but when you've paid £8 for a top...you can't complain. In my experience, I usually order a few items knowing I'll keep at least 1 or 2 and send the rest back. Their maternity clothes were great. I've never had an issue sending items back and getting a refund. It's all done online via their portal, it can be a bit of a faff and it's not 100% intuitive I've never had a problem and will order for them again

I took a chance with placing an order after seeing a FB advert and checking out their website. I placed my order with free delivery - delivery took less than a week from China and everything was as ordered and perfect and they kept me up to date with order progress and tracking.Will definitely order again and recommend.