Republic of Tea

I have tried this brand at Panera Bread and wanted to order my favorite and some others for home. I had a coupon. Long story short- I couldn't use the coupon and called their customer service. Apparently, the team that deals with this issue only works weekdays from 7 am to 4 pm CT. But that are my working hours, too. To make my story even shorter, I have called twice, they shot an email to another department twice. Let's pretend I like this relationship, and believe someone is going to call me after the second email. Oh, did I mention that the most important department that deals with mistakes and issues and problems is closed on the weekends? Next week, I will see how much longer we will play phone tag.

Since my very first (and I was hesitant) order from ROT arrived promptly, I have continued to place orders 2 to 3 times a year. No matter how many brands of tea I try, I just can't find any the comes up to the taste and quality of the teas ROT offers. I am especially fond of all their varieties of hibiscus tea (strawberry and coconut hibiscus are fantastic), but I also have quite a large "collection" of their green, black, white, chi's, etc. I do wish their free postage minimum was not so high (approx. $50), but, I order enough at a time to meet their requirements for free shipping. I love the sample boxes they offer as a way to try new teas before ordering entire tins or bulk amounts. The sampler boxes that allow YOU to CHOOSE a custom variety box is an absolutely wonderful gift idea. No matter how often I order, I am still amazed at how quickly my order comes and how delicious their teas are.

This tea was purchased while on vacation. I'm not a tea drinker, but I wanted to give it a shot because I'm trying to lose weight. I haven't been drinking every day, but about half of the tea bags have been consumed. I like the taste, but I add 2 sweet pastills and lemon juice. I've noticed a change in my body, but I'm feeling better and more energized. A big thumbs up!

Tea has a very good taste and ingredients, listed, are all natural and healthy. However, teabag filtering linen is not good quality; tea grounds leak through and creates a bad residue that you are forced to sip and swallow killing the joy of a perfect cup of tea...

I often order teas from The Republic, and mostly all their flavored teas are nice and with good taste, but even if I order the same pack taste may be different, unfortunately. Single Sips are fine, I'd say, delicious.

Amazing customer service! Some of the best. My card got compromised and this company did everything they could to assist me. In this day and age, this is how it should be done.

A++++++

The composition and aroma of your tea suit me, it is one of the highest quality products I have tried on this market. You can also get great deals and discounts.