Great experience every time! The front desk is always accommodating and very professional. They always make me feel welcomed. Thank you! The facility is top-notch! Always clean and organized. Never a long wait even when it appears busy. The place runs like a well-oiled machine. Doctors and support staff are always attentive and genuinely concerned. They always make you feel like a priority. True professionals at work! Thank you, Dr. Eric Freeman, for putting up with me! :)
When I visited my brother in New Jersey after 24-48 hours flight, my back was a living hell for me. Fortunately, my experience with the medical team was so amazing and can never forget. I hope one day to have such a wonderful center in my own city. Thanks guys for your sacrifices for humanity.
The clinic has clean and safe facilities. The staff is attentive and responsible. They helped me a lot to eliminate my back pain. If anything, the only problem is that the prices are not entirely affordable for me, but I still saved money to be able to take some sessions.
Before I even had my appointment with Dr. Freeman, it was rescheduled (no less than) 3 times, and then, when received my email checkin, it was for a PA, and not for Dr. Freeman at all. When I called (which is really difficult to do - they want to do everything through text and email) I was told I could not have my original appointment time, had to come in the middle of the day (which would mean taking the day off of work) or wait 2 weeks for another appointment (when I already HAD an appointment I booked 3 weeks ago).
THEN... yes, there's more... I get a phone call from someone from Redefine Healthcare wanting to follow up on my appointment with Dr. Freeman (WHEN I HAVE NOT YET EVEN HAD THE APPOINTMENT), and to sell me "a new, at home device, that will help you based on the appointment you had with Dr. Freeman."
This place is - in my opinion - obviously a scam and a sham and exactly the reason why pain management centers/clinics have the reputation for being money making mills that pay absolutely no attention to the patients except where and how they can bill the insurance companies.
In my opinion, of course.