Quill.com

Quill.com

How would you rate Quill.com?
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Washington
1 review
0 helpful votes
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Don't shop here
February 16, 2025

Ordered coffee for a reasonable price and paid for it waited to get the order delivered for 2 days got a notice they cancelled my payment because they had a demand for the item and raised the price.

Stay away from this online service!

Date of experience: February 13, 2025
Ohio
1 review
0 helpful votes
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They approved me for a net30 account but when i tried to checkout they said it wasnt approved now i dont have net30 and my terms are not approved

Date of experience: March 5, 2025
California
1 review
1 helpful vote
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Late
December 6, 2024

Always deliver two or three days after you order! Ordered on 12/3 and still do not have the order! Very inconsistent company! Their copy paper is more costly than most!

Date of experience: December 3, 2024
Pennsylvania
1 review
1 helpful vote
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The worst I have ever seen
September 26, 2024

Worst customer service, customer service agent give wrong information, promises never met, delivery dates are all missed up and after you place the order, they change the delivery date and may be other terms and conditions, sorry if I give 1 star, I wish their would have been less than that
NEVER AGAIN

Date of experience: September 26, 2024
Virginia
1 review
6 helpful votes
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This is the 16th email I have received about ONE order I placed.
STOP! I don't want 16 emails every time I place an order.
I unsubscribed and blocked. Some how they are still coming.

I will NOT be ordering from Quill again due to this.
(Not to mention after your club, coupons games and you trying to look low price you are not. For example 20 roll Scott tissue 4.00 more per pack than my local Walmart) Ridiculous!

Date of experience: June 8, 2023
Wyoming
2 reviews
1 helpful vote
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Double billed.
December 8, 2022

We purchased a home printer, and our credit card was charged twice. We have been receiving a run around from Quill.com for 3 months attempting to receive a credit back. Lame excuses like they are going through a software upgrade just aren't cutting it. The product is great, and we have no complaints with it. We will not recommend them or ever do business with them again.

Date of experience: December 8, 2022
New York
1 review
0 helpful votes
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Ordered a gift card from them. Never received the PIN that was supposedly sent under a separate postal mail. Gift card was useless. Called to see if I could get the money onto the card and no one would help. Put the charges into dispute with the Visa card that it was ordered it on. Visa sided with me and refunded the purchase price to me. I am still getting threatening emails from Quill for the gift card that had no value. Finally after repeated calls someone supposedly resolved the situation. Today I got another threatening collection email. I am going to sue them for harassment at this point.

Date of experience: July 21, 2023
South Carolina
1 review
1 helpful vote
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Honesty
February 5, 2024

Honestly. The sentence examples are not helpful at all. My friend got it right the first time and Quill still marked it wrong and didn't even offer help to guide her to the right path. The look of the whole website is kind of ugly too. Thank you.

Date of experience: February 5, 2024
Virginia
1 review
1 helpful vote
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Sucks
January 16, 2024

I get calls, emails for invoices that is not due yet. Many times i don't even get the invoice, as i have instructed them to send me a paper copy. I have been a customer since 1998. I have to say this is the worst year i have to deal with them. The A/R department is not the brightest tool. I told them many of the invoice is not due and that i should not be getting called and harassing emails. But they don't stop. Time to move to another provider

Date of experience: January 16, 2024
Nebraska
1 review
0 helpful votes
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Won't get shipped on time
March 25, 2023

It said will be there in 3/4 days. So 4 day I called and they said they were looked by at my order because billing and shipping were different. Was never shipped so I canceled the order. Bad service. There reviews show there service

Date of experience: March 24, 2023

Overview

Quill.com has a rating of 1.1 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Quill.com most frequently mention and customer service. Quill.com ranks 131st among Office Supplies sites.

service
25
value
23
shipping
23
returns
18
quality
19
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