Ordered coffee for a reasonable price and paid for it waited to get the order delivered for 2 days got a notice they cancelled my payment because they had a demand for the item and raised the price.
Stay away from this online service!
They approved me for a net30 account but when i tried to checkout they said it wasnt approved now i dont have net30 and my terms are not approved
Always deliver two or three days after you order! Ordered on 12/3 and still do not have the order! Very inconsistent company! Their copy paper is more costly than most!
Worst customer service, customer service agent give wrong information, promises never met, delivery dates are all missed up and after you place the order, they change the delivery date and may be other terms and conditions, sorry if I give 1 star, I wish their would have been less than that
NEVER AGAIN
This is the 16th email I have received about ONE order I placed.
STOP! I don't want 16 emails every time I place an order.
I unsubscribed and blocked. Some how they are still coming.
I will NOT be ordering from Quill again due to this.
(Not to mention after your club, coupons games and you trying to look low price you are not. For example 20 roll Scott tissue 4.00 more per pack than my local Walmart) Ridiculous!
We purchased a home printer, and our credit card was charged twice. We have been receiving a run around from Quill.com for 3 months attempting to receive a credit back. Lame excuses like they are going through a software upgrade just aren't cutting it. The product is great, and we have no complaints with it. We will not recommend them or ever do business with them again.
Ordered a gift card from them. Never received the PIN that was supposedly sent under a separate postal mail. Gift card was useless. Called to see if I could get the money onto the card and no one would help. Put the charges into dispute with the Visa card that it was ordered it on. Visa sided with me and refunded the purchase price to me. I am still getting threatening emails from Quill for the gift card that had no value. Finally after repeated calls someone supposedly resolved the situation. Today I got another threatening collection email. I am going to sue them for harassment at this point.
Honestly. The sentence examples are not helpful at all. My friend got it right the first time and Quill still marked it wrong and didn't even offer help to guide her to the right path. The look of the whole website is kind of ugly too. Thank you.
I get calls, emails for invoices that is not due yet. Many times i don't even get the invoice, as i have instructed them to send me a paper copy. I have been a customer since 1998. I have to say this is the worst year i have to deal with them. The A/R department is not the brightest tool. I told them many of the invoice is not due and that i should not be getting called and harassing emails. But they don't stop. Time to move to another provider
It said will be there in 3/4 days. So 4 day I called and they said they were looked by at my order because billing and shipping were different. Was never shipped so I canceled the order. Bad service. There reviews show there service
Quill.com has a rating of 1.1 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Quill.com most frequently mention and customer service. Quill.com ranks 131st among Office Supplies sites.