ProgressiveMobility

When I talked to them over the phone, they were extremely nice. However, when we got there, it was another story. The gentleman who worked there was pompous and condescending. He acted annoyed that he even had to help us. We were there to buy crutches and he told me that our doctor measured my 10-year old daughter incorrectly and she was really 4'11. Really dude? She's 3 inches taller than she was in the AM - maybe I should get her signed by the Warriors because by next week, she will be over 7 ft tall. He then scolded us for opening the wrapping on the crutches incorrectly, indicating that we were going to make a mess! The customer service at Progressive Mobility is horrible -- 10 minutes around this man and both my daughter and I felt like we had been scolded.

Stay away from this place. They refuse to refund a defective item, making claims that Golden Technology is the one that has to deal with this. Golden Technology says Progressive needs to deal with this as they are the ones that received the money for the item and are the only ones that can credit it. Disreputable, liars, rude and they could careless about any decent customer service whatsoever. Go anywhere but here. You have been warned.