How would you rate Google Play?
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Massachusetts
1 review
0 helpful votes
Follow Blade D.
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Google rejected my Gift Card
I purchased legit $50 Google Play Gift card from another site. I redeemed it in my Play balance. They said they need more info and to fill out a form. I filled it out, they emailed back and said they can't accept card. I tried chatting with Support, they said a specialist will get back to me in 24 hrs. It's been 3 days since I redeemed the card, 2 days since I first contacted support. I still have not heard anything. I did a search on this issue and it looks like a common problem! Most people say Google never honored they're card, some say they got it after a couple months! Google is ripping off customers!

Date of experience: January 15, 2025
Washington
3 reviews
0 helpful votes
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Google refund process
November 30, 2024

Google is happy to take your money but when it comes to refunds they are deceitful and have a pattern of Behavior to make it extremely difficult to get a refund. I purchased a subscription for the BLK dating app and in the fine print it said I had three days from the date of subscription to cancel and get a full refund and now Google is not living up to the terms of agreement specified which makes them in breach of contract. Google thinks because they are as big as they are that they can just do whatever they want and everyone needs to know it. They are monopolistic in nature and I feel they should be broken up as they are too controlling and manipulative and exhibit Behavior like many people including myself have experienced just look at the reviews to see for yourself. Hopefully there will soon be a class action lawsuit against Google for this Behavior. Their business model is to collect as much money as possible And make it as difficult as possible To get a refund. I will no longer be using any Google services for transactions due to this arrogant and deceitful Behavior.

Date of experience: November 29, 2024
Oklahoma
1 review
0 helpful votes
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Rip off
September 8, 2024

Spent $500 in 5 weeks on game content and a few days ago everything was deleted and the game started over. Neither Google Play nor EA SPORTS will refund my money. Complete rip offs.

Date of experience: September 8, 2024
Canada
3 reviews
2 helpful votes
Follow Zman L.
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I tried to download and update some of my apps and even though I have 49 the of 53 it won't update random apps or download apps for no reason I wish google play fix this problem it won't update Aliexpress for no reason I had problems downloading that app initially and other apps and it was not fair google play sucks I wish I can go back to apple why would they won't update or download apps I hate this store it has a mind of its own google need to fix this and google play protect sucks

Date of experience: July 24, 2024
Romania
1 review
0 helpful votes
Follow Horia Andrei B.
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Google removes honest reviews that use a less friendly tone but which, by definition, are not vulgar in any way. They temper with the freedom of speech right while defending companies that mock their customers. Just because of that Google Play deserves nothing more than a star for using aggressive censorship.

Date of experience: October 7, 2023
Nebraska
1 review
0 helpful votes
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March 1
March 1, 2024

Again and again I try out apps from Google Play store that are supposed to be some type of investment or passive income app. But everyone of them so far has been nothing more than a scam that never pays out and support never responds. I use to trust Google Play store because I believed they actually tested and verified these applications before offering them to the public. But now the name Google is anonymous with scam. How could a corporation like Google allow all these scams to be deployed by there services? This is unacceptable and poor business ethics. I am furious with Google for letting the public get ripped off by these scams apps and doing nothing about it. Google you are also guilty for these crimes and should be held accountable.

Date of experience: March 1, 2024
AE
1 review
0 helpful votes
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The team's work ethic is something I truly admire. Great assignment help. For me specifically, this has made a significant difference. The achievements never cease to astound me. I appreciate you offering this distinct viewpoint, and I wholeheartedly suggest making use of the service.

Date of experience: January 17, 2024
New York
2 reviews
0 helpful votes
Follow Henry C.
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The only games here are the ones they play with your money after you make a purchase. First it's transaction complete then its there was a problem completing the transaction. Yup they got the money now get to wait 4 day's call back and ask for a refund. Which takes 10 more days to complete. Do yourself a favor find another way.

Date of experience: September 17, 2023
India
1 review
0 helpful votes
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MF Homecare is an online platform where those seeking in-home care can connect directly with local Caregivers or Companions and hire them based on skills, experience, reviews, ratings, and hourly budget. It is a website, mobile, and tablet app offering solutions for families seeking customized, hassle-free, on-demand home care services.
In addition to home care for seniors, MF Homecare provides home health care services for individuals who have experienced a recent injury or are in the process of recovering from an ailment and require respite care. Regardless of your specific needs, rest assured, that we have you covered with our customizable services and dedicated network of Caregivers and companions.

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
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Worst customer service
February 16, 2024

The worst customer service ever! If a transaction goes wrong it seems impossible to correct. Only email support and they ask for the same information over and over again. It takes days for them to respond and when they respond they ask for information, screen shots that you already sent 4 times.

Date of experience: February 16, 2024

Overview

Google Play has a rating of 1.5 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Google Play most frequently mention customer service, gift card and app purchases. Google Play ranks 908th among Music sites.

service
86
value
80
shipping
53
returns
67
quality
71
+64