My wife enjoys the mystery magazines from this company. Those being Hitchcock and Ellery Queen mystery magazines from Penny Publications or Dell Magazines.
A few years ago I subscribed to both of those magazines for my wife. Not long into the subscription they sent a renewal notice and we sent them a check. The check cleared the bank but they never extended the subscriptions. After several contacts with customer service by mail, email and leaving a phone message. Nothing was accomplished.
After a time I subscribed again since she enjoys those publications so much. This time I renewed the subscription online at their website. It was clearly indicated that it was a renewal. They instead duplicated the subscription to both magazines. After contacting customer service nothing has been accomplished. We presently get two copies as two different subscriptions to the same person with every mailing of both magazines.
It is obvious that they are either very dishonest, very poorly managed or both.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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