It has been 20 days and the money I sent out of my bank account is still pending! I called them numerous times, asked them to cancel it, NO! They couldn't cancel it. They actually took the money out of my bank account, but somehow they couldn't give it to the intended receiver! So where is the money? Don't know. They said they are investigating! I sent money out of PayPal through the same bank account. Instant success! Unbelievable!
So, Google TEZ is a great app I too loved it at the start but I will tell you why I stopped using it.
I earned money while sending money to others at the start. One day I earned 300+ INR. After I got the notification of new offers of TEZ and I started sending money to the people around so that I can make the most of the offers.
I sent money to a person twice a week. I didn't know that if you pay someone twice in a week, in that case, you don't get a scratch card.
So I contacted the live chat support and they told me the same thing. However, they said, for every unique transaction whether you send or receive an amount you get a scratch card.
Today when I made a unique transaction I still didn't get a scratch card again. Now this was really strange.
I contacted the support team again and they said me something new. The said that their terms and conditions have been updated and now the scratch cards have been limited to 3 a week. I mean really?
Last time, their support team member said "For ever unique transaction, you get a scratch card".
We users don't have time always to go through the terms and policies which reads 3-4 pages long. It's upto the support team actually to convey the necessary info. Right?
I did the transaction expecting a scratch card in return but it didn't happen.
And at last what I heard was "It's something not in our hand".
That's the thing I would never use TEZ again. All false information was shared and didn't give me an opportunity to earn.