I have ordered from this site several times. I have always received the correct part in a timely manner. Communication from the company regarding shipping and billing have always been clear. This site is easily navigated and comprehensive. The site is what gave me the confidence to fix my laptop on my own after Dell refused to honor their warranty and tried to charge me an insane amount to install a $40 piece of hardware. I have now repaired that original laptop, plus upgraded 2 more with pieces from this site.
I bought a replacement power jack for my Inspiron 15 (5555). Heard of issues replacing with 3rd party parts, so there was peace of mind in buying refurbished Dell parts (without paying the ridiculous Dell price).
Replaced my jack last night using the provided how-to video, and my problem has been solved. Feels like a brand new computer again. Site was easy to navigate for parts, upgrades, and how-to videos. Would use this service again.
I have been purchasing replacement Dell laptop parts from Parts-People for years now. My experiences have always been positive. While they do not always have all of the parts that I may need, they are usually the first vendor I check with for Dell laptop parts. Their prices are usually better than most other online vendors as well.
The "Parts-people" delivered the product exactly as described. The product arrived in excellent packaging and within the delivery window described. I as a testament of the product effectiveness as I am writing this very review with the keyboard I installed. I highly recommend their service.
Parts-People had the best options as far as shipping goes especially when you need your item fast. Everywhere else was going to be 2 weeks out at least. The part fit into our laptop perfectly.
I received my order, replaced the damaged keyboard that my wife spilled coffee creamer on, and is working great. Thanks so much. Will definitely recommend you.
PDQ - Price, Delivery, Quality.
You're tops in all three!
That's how I measure vendor success.
It's how I always try to operate my own technology consulting business... with periodic help from Parts-People!
Thank you.
The part I ordered arrived a day late but... it was exactly what I needed and in perfect shape. I have received prompt service both times I've purchased parts. Thank you.
Just the parts I needed. Perfect fit. Wished I had known about this company a couple years ago. Will be visiting their site more often to get my computer parts on my next project. Thanks!
Found the part I needed at better than OEM prices. My item was shipped very quickly, I had a shipping confirmation email the same day and it arrived on time and in excellent condition. I would highly recommend using this site and will definitely be a returning customer.
Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 3rd among Computer / Laptop Parts sites.