How would you rate Parts People?
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Pennsylvania
1 review
0 helpful votes
Follow Aliya R.
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I have ordered from this site several times. I have always received the correct part in a timely manner. Communication from the company regarding shipping and billing have always been clear. This site is easily navigated and comprehensive. The site is what gave me the confidence to fix my laptop on my own after Dell refused to honor their warranty and tried to charge me an insane amount to install a $40 piece of hardware. I have now repaired that original laptop, plus upgraded 2 more with pieces from this site.

Date of experience: April 4, 2018
Georgia
1 review
0 helpful votes
Follow Jan L.
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I bought a replacement power jack for my Inspiron 15 (5555). Heard of issues replacing with 3rd party parts, so there was peace of mind in buying refurbished Dell parts (without paying the ridiculous Dell price).

Replaced my jack last night using the provided how-to video, and my problem has been solved. Feels like a brand new computer again. Site was easy to navigate for parts, upgrades, and how-to videos. Would use this service again.

Date of experience: March 28, 2018
Tennessee
1 review
0 helpful votes
Follow Steven C.
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I have been purchasing replacement Dell laptop parts from Parts-People for years now. My experiences have always been positive. While they do not always have all of the parts that I may need, they are usually the first vendor I check with for Dell laptop parts. Their prices are usually better than most other online vendors as well.

Date of experience: March 27, 2018
New York
1 review
0 helpful votes
Follow Juan M.
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The "Parts-people" delivered the product exactly as described. The product arrived in excellent packaging and within the delivery window described. I as a testament of the product effectiveness as I am writing this very review with the keyboard I installed. I highly recommend their service.

Date of experience: March 28, 2018
Texas
1 review
0 helpful votes
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Parts-People had the best options as far as shipping goes especially when you need your item fast. Everywhere else was going to be 2 weeks out at least. The part fit into our laptop perfectly.

Date of experience: April 5, 2018
Florida
1 review
0 helpful votes
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Very satisfied
April 1, 2018

I received my order, replaced the damaged keyboard that my wife spilled coffee creamer on, and is working great. Thanks so much. Will definitely recommend you.

Date of experience: April 1, 2018
Pennsylvania
1 review
0 helpful votes
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PDQ
December 22, 2017

PDQ - Price, Delivery, Quality.
You're tops in all three!
That's how I measure vendor success.
It's how I always try to operate my own technology consulting business... with periodic help from Parts-People!
Thank you.

Date of experience: December 21, 2017
Washington
1 review
0 helpful votes
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The part I ordered arrived a day late but... it was exactly what I needed and in perfect shape. I have received prompt service both times I've purchased parts. Thank you.

Date of experience: April 3, 2018
South Carolina
1 review
0 helpful votes
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Awesome service
April 5, 2018

Just the parts I needed. Perfect fit. Wished I had known about this company a couple years ago. Will be visiting their site more often to get my computer parts on my next project. Thanks!

Date of experience: April 5, 2018
Florida
1 review
0 helpful votes
Follow Walter M.
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Found the part I needed at better than OEM prices. My item was shipped very quickly, I had a shipping confirmation email the same day and it arrived on time and in excellent condition. I would highly recommend using this site and will definitely be a returning customer.

Date of experience: December 22, 2017

Overview

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 3rd among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7