I recently purchased anarkali dress through online shop. Although the process to purchase the outfit was very easy, the quality of their product is very poor. I had it customized to my size but it did not fit well. Product doesn't mention excessive glitter in the description nor it looked like it had glittery appearance in the pictures online. I was covered in glitter while I tried on the dress and glitter was all over everything. Very disappointed that they are not willing to accept returns for a store credit. I do not want my money back. Just would like to purchase a dress that doesn't have too much loose glitter. Or something I can wear occasionally. I will not be purchasing from them in the future and consider this purchase as my loss.
Extremely Disappointed – Low Quality and Terrible Customer Service.
I am beyond frustrated with my recent experience. I ordered what I thought would be a beautiful necklace, but what i received was far from my expectations. Not only did the necklace arrive damaged, but the quality was shockingly subpar.
This wasn't just a minor inconvenience; it felt like a complete scam. I expected so much more from a company claiming to sell quality jewelry. It's hard to describe how disheartening it is to open a package, filled with excitement, only to find a damaged item that looks like it should be in a bargain bin.
I'm incredibly disappointed with my entire experience. I had hoped to find a reliable online jewelry store, but instead, I was met with shoddy merchandise and appalling customer service. I will be sharing this experience with others and will not be purchasing from these scamers again. Save your money and look elsewhere.
Dear Panash,
I had ordered 3 sherwanis and only received 2. I am still waiting on the 3rd. The 2 I received were excellent and exceeded my expectations, but I hope to receive my 3rd one as it said it would arrive by 9/10 and it is now 9/28.
I'm attending my first traditional Indian Wedding this summer and was looking for somewhere to purchase clothing so I could fully participate in all the planned activities. I found Panash and thought the site was SO helpful in guiding me to dozens of beautiful options that were, appropriate, available to ship within my timeframe, and within my budget. The items were received as promised and the quality was beyond my expectations. Can't wait to wear them!
I am returning customer because the quality of the first lehenga purchased was top notch. The quality and custom fit were perfect! I have since purchased another lehenga and two outfit for my sons. The customer service team has been outstanding and always responsive. We are overjoyed and cannot wait to wear all of our garments! Thank you for providing such great service and products to a very skeptical online shopper.
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Panash India, from the quality of our lehengas to our customer service. It’s always a pleasure to serve returning customers like you, and we’re so glad we could meet your expectations again with your latest purchases. We can't wait for you and your sons to enjoy wearing your new outfits! Don't forget to tag us or use #wearingpanash when you do!
My first shopping experience with Panash was nothing but top notch, less than two weeks later I hope I can still say the same for this order.
I bought 2 sarees with petticoat and custom measurement blouses. Panash did complimentary fall pico. The blouses are very well stitched with good quality padding.
The only detail that I missed is - it said- the blouses neck- as given in picture. I assumed that it meant the blouse design as given in picture
Thank you for sharing your experience! We’re thrilled you loved the sarees and custom-stitched blouses and glad the complimentary fall pico added to your satisfaction. Regarding the blouse neck design, we appreciate your feedback and will work on making the details clearer for a better experience next time. Don't forget to tag us or use #wearingpanash in your photos!
Prices are reasonable. Panash's service is fast and good now. They improve their delivery service, last time it was bit late.
No proper response phone number is not valid
No proper response very unprofessional they very unreliable very unresponsive
Item was shipped later than was told. Item arrived after my event. Would not recommend them at all due to poor communication, ignored messages.
No everything is fine only thing I couldn't find how to do return please you can guys help that would be great. Thank you
Answer: I have similar experience. They don't have anyone as a customer service representative may be. I regret everyday that i placed order. I lose 10000 rs due to these people.
Answer: Not certain even it will shipped you. Forget your payment. And choose your old apps viz amazon, flipkart, myntra etc
Answer: I have order 25 days back and don't hear anything yet. Every time I send them message, same answer I received, 4-5 days we will ship and then deliver.
Panash has a rating of 3.1 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 5th among Indian Clothing sites.
We're thrilled to hear about your upcoming experience at your first traditional Indian wedding! It's wonderful that Panash was able to help guide you in finding the perfect outfits for such a special occasion. We're delighted the quality exceeded your expectations and everything arrived on time. Enjoy the festivities, and don't forget to tag us or use #WearingPanash when you showcase your beautiful outfits!