OrthoticShop has a rating of 4.7 stars from 11,313 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, quick delivery and arch support. OrthoticShop ranks 142nd among Athletic Shoes sites.
Shoes were ordered January 11th 2025 it's now January 25th and tracking information says the Shoes are still in the US? I live in Canada I hope they eventually arrive. There isn't a way for me to follow up when the Shoes will arrive? Tracking says it's waiting for UPS...I just hope I receive them 🙏 eventually... I'll post if I do receive the Shoes for other Canadian's benefits so they can decide if they want to order.
I have ordered multiple times from Orthotic Shop. Each time was simple and delivered exactly what I needed. Now that's the only place I shop for my feet needs. I recommend this site for your needs as well.
I bought the clog slippers for my sister and myself. I had both knees replaced recently and I had such foot pain my orthopedic surgeon recommended arch support so I ordered the slippers. We both love them and they have helped immensely.
Everything went perfectly from ordering the shoes (slippers) to receiving them and wearing them. They are comfortable, good looking and soft inside. I got my sister and myself some. We are so happy.
I had both knees replaced recently and the shoes (slippers) with arches make such a difference. Thank you.
No problems
Ordering was easy
This is the only place I can find wide shoes that fit and are comfortable
If I do have a concern, customer service has always been very helpful
I wear a size 11 foot that is hard to fit. I purchased four pairs of shoes and had to return all four pairs of shoes. I'm giving them three stars for making it easy for me to return the items. They're only getting three stars because I just can't seem to find any shoes it'll fit my feet. It is very disturbing to think that shoe companies out there just don't seem to care. All the shoes I tried on were too big and not in the length but in the width. And they're all basically the same. Granted is not the company's fault but they're the ones who keep Selling shoes that don't give you variety.
I have tried numerous different Brands, styles and those from here have been the BEST fitting, looking and feeling shoes EVER! So PLEASE try a pair of these shoes!
The shoes are great quality. Love the colors.Was happy with the choices. Would like to exchange for a smaller size.
I was thrilled to discover my FSA was accepted for my boots! Great selection, fast shipping and good email communication! I have recommended your store to several people!
Second purchase of these thongs I have pronation and couldn't find casual options. Light weight, well supportive, excellent
Answer: Hi please email orders@orthoticshop.com or call 800 309 0412 we can send you a return label and form.